Digital Marketing Admin Assistant

Job Description

This is a remote position.

Philippine-based Filipino applicants.

Position Overview

The Digital Marketing Admin Assistant provides administrative, technical, and creative support for a mental health organisation. This role manages client communications, CRM data, invoicing, and digital content, while assisting with marketing activities, app management, and process documentation.

Key Responsibilities

Client & Stakeholder Support

• Act as the first point of contact via phone, email, chat, social media, video calls, and app channels.
• Explain and promote mental health programs to potential clients.
• Manage bookings, cancellations, and reschedules through Cliniko CRM.
• Provide pre-appointment assistance and ensure client information is accurate and up to date.

Administration & Finance

Digital Marketing & Content

Technical & App Support

Process Development

Requirements

Qualifications & Skills

Desirable

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

✅ This role requires :

Discipline and commitment to set working hours (strict shift times, not flexible)

Use of time tracking software during work hours

Active participation in team and client calls with your camera ON

Consistent availability and responsiveness throughout your shift

Treating this as a long-term, full-time job—not a side gig or freelance task

⏱ Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

Benefits

1. Monthly Salary : Php35,000

2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month

3. You will be paid extra for overtime and Philippines public holidays

4. Probation : 6 months and after Probation

5. HMO Offered after 6-month probation

6. 13th Month Pay after 30 days

7. Annual Salary Review

8. Laptop provided after 30 days

9. Permanent work-from-home role. You will have to use your own internet.

10. SHIFT TIMES : 8 : 30 AM to 5 : 30 PM Philippine time, Monday to Friday

Requirements

Degree qualified (+), Minimum of 2 years of relevant experience Excellent communication skills, both verbal and written Experience in social media engagement, content creation, newsletter or email marketing and database management Experience in digital marketing across all social media platforms is a must Experience in various software including; Microsoft Office (Outlook, Word, Excel, and PowerPoint) SharePoint & OneDrive, Canva, Premiere Experience with dealing in a fast-paced environment Graphic Design and Video Editing experience (+) Proactive, results-driven, efficient, process-oriented, and organiser of all things