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Shopify Admin Assistant

Shopify Admin Assistant

24x7 DirectManila, 00, ph
2 days ago
Job type
  • Quick Apply
Job description

Job Description

This is a remote position.

PHILIPPINE-BASED FILIPINO APPLICANTS

An amazing opportunity to work with a dynamic Australian Company as an experienced, vibrant, and highly motivated Shopify Admin Assistant.

Reporting to the Director and working with direction from the team, you will be a self-starting, highly organised, and experienced Virtual Assistant.

Candidates must have an incredible eye for detail and be efficient with data entry – you will have an eye for detail and understand the importance of quality assurance within your role.

The Admin Assistant will provide ongoing administrative, e-commerce, and light design support across various business functions. Key responsibilities include :

1. Bookkeeping & Administration

  • Perform basic bookkeeping tasks and respond to related emails throughout the year.
  • Assist with compiling and managing customer and order data.
  • Support general administrative duties as required.

2. Website Management (Wix)

  • Update the Wix website on a fortnightly basis.
  • During the busy season (November–February), update weekly to add new season content (approx. 2–3 hours per week).
  • 3. Design & File Updates (Adobe Illustrator)

  • Regularly update text and information in existing AI files (design templates provided).
  • From November to March, manage frequent updates (approx. 4 hours per week).
  • Support Yearbook preparation by entering text into designed AI layouts without affecting design integrity.
  • 4. Product Sourcing

  • Source products via Alibaba, considering MOQ, style, cost, and shipping requirements for clothing and accessories.
  • 5. Shopify Management

  • Manage customer service emails connected to the Shopify account.
  • Maintain and update spreadsheets to track and resolve customer issues.
  • Extract and organise data from pre-orders to determine quantities for production.
  • Update stock levels and website content (banners, product photos, promotional material).
  • Perform minor design updates to enhance website presentation and sales.
  • 6. Data & Spreadsheet Management

  • Manage and collate customer and order data (approx. 600 orders annually).
  • Rework and maintain spreadsheets as needed for reporting, tracking, and analysis.
  • 7. Excel Support

  • Assist with creating or updating Excel spreadsheets to streamline reporting and operational tasks.
  • Requirements

  • Proven experience in using Shopify and Adobe Illustrator
  • Has Bookkeeping support experience using Xero
  • Proactive, results-driven, and efficient
  • Highly organised and process-oriented
  • Strong task and time management skills
  • Excellent customer service skills and attention to detail
  • Wix experience is a great plus
  • Excellent communication skills, both verbal and written
  • Experience in using various software, including :
  • CRM, Microsoft Office (Word, Excel, and PowerPoint)
  • Work Environment & Expectations

    While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

    ✅  This role requires :

  • Discipline and commitment to set working hours (strict shift times, not flexible)
  • Use of time tracking software during work hours
  • Active participation in team and client calls with your camera ON
  • Consistent availability and responsiveness throughout your shift
  • Treating this as a long-term, full-time job—not a side gig or freelance task
  • ⏱  Payroll is processed bi-monthly.

    We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

    Benefits

    1. Monthly Salary :  PHP 35,000

    2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month

    3. You will be paid extra for overtime and Philippine public holidays

    4. Probation : 6 months and after Probation

  • 10 days annual leave credits
  • 5 days of sick leave
  • 5.  HMO Offered after 6-month probation

    6. 13th Month Pay after 30 days

    7. Annual Salary Review

    8. Laptop provided after 30 days

    9. Permanent work-from-home role. You will have to use your own internet.

    10. SHIFT TIMES : 7 AM to 4 PM Philippine time, Sunday to Thursday

    Requirements

    Proven experience in using Shopify and Adobe Illustrator Has Bookkeeping support experience using Xero Proactive, results-driven, and efficient Highly organised and process-oriented Strong task and time management skills Excellent customer service skills and attention to detail Wix experience is a great plus Excellent communication skills, both verbal and written Experience in using various software, including : CRM, Microsoft Office (Word, Excel, and PowerPoint) Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. ✅ This role requires :

  • Discipline and commitment to set working hours (strict shift times, not flexible)
  • Use of time tracking software during work hours
  • Active participation in team and client calls with your camera ON
  • Consistent availability and responsiveness throughout your shift
  • Treating this as a long-term, full-time job—not a side gig or freelance task ⏱ Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
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