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Chief Information Officer

Filinvest GroupMuntinlupa, Metro Manila, Philippines

30+ days ago

Job description

FILINVEST COMPANY : CHROMA HOSPITALITY, INC.

Position Summary :

This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.

Scopes and Responsibilities :

Strategic Leadership

Align IT with business goals and ensure that technology initiatives support overall business strategy
Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology

IT Governance and Compliance

Develop and set IT polices, data security protocols, and SOPs across hotels and corporate office

Ensure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS

Infrastructure and Systems Oversight

Oversee the selection, deployment, maintenance of hotel systems

Ensure high availability of internal network and internet access

Cybersecurity oversight

Vendor and Partner Management

Evaluate and recommend vendors for hardware, software, and services

Negotiate and enforce service level agreements with service providers

Financial Planning

Plan and control the IT budget across the hotels and corporate office

Implement cost effective technologies

Data and Analytics

Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligence

Enable seamless data flow and integration across systems

Leadership and Team Building

Build and lead IT teams at corporate and property levels

Responsible for talent development, upskill team on new technologies

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Chief Information Officer • Muntinlupa, Metro Manila, Philippines

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