Customer Service Representative - Earn up to 18K Pay

We are seeking a Customer Service Representative (CSR) to join our dynamic team. The CSR will serve as the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently and professionally.

Key Responsibilities :

Handle inbound and outbound calls, chats, or emails from customers.

Assist customers with product information, billing inquiries, and service support.

Resolve complaints quickly and ensure customer satisfaction.

Maintain accurate records of customer interactions.

Follow communication procedures, guidelines, and policies.

Collaborate with other departments to ensure seamless customer experience.

Meet or exceed performance metrics such as response time, quality, and customer satisfaction.

Job Qualifications :

Excellent communication and interpersonal skills.

Strong problem-solving and multitasking abilities.

Computer literate; familiarity with call center software or tools is an advantage.

Ability to work in a fast-paced environment.

Willingness to work flexible hours, including weekends or holidays if required.

College Graduate with or without experience

Completed 2 years in College with 6months customer service related experience / work experience

Above Average English communication skills

Good interpersonal skillsAnalytical and problem solving skills

Good comprehension skills

Basic knowledge with MS Office

Willing to work on weekends and holidays

Why Join Us :

✓Competitive salary and benefits package.

Upon hire :

18k basic pay + 1k flex fund allowance

Other benefits :

• 20% Night differential
• HMO coverage for employee upon Day 1 and HMO dependent upon certification
• Life and Accident Insurance
• Annual increase based on performance
• 13 and 14th month Pay

PHP 18000 - PHP 19000

Annual Increase based on performance

✓Supportive and inclusive work environment.

✓Performance bonuses and recognition programs.

Ready to take the next step? Apply now!