Responsibilities : Handle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.Follow communication procedures, guidelines, and policies.Resolve product or service problems by clarifying customers’ complaints.Select and explain the best solution to solve the problem.Required Skills : College Graduate – no experience needed.HS / SHS Grad & College Undergrad – must have 3 months BPO experienceWilling to work onsite.Additional Notes : Offered Salary13000-15000