Answering phones : Answering and transferring phone calls, or taking messages Sorting mail : Sorting and delivering incoming mail, and sending outgoing mail Scheduling appointments : Scheduling meetings and business trips Welcoming visitors : Receiving customers or visitors to the office Filing documents : Maintaining files and keeping an inventory of office supplies Providing information : Providing general information to staff, clients, or the public Typing and editing : Typing, formatting, or editing routine memos or other reports ultitasking : Being able to effectively prioritize assignments and complete them in a timely mannerOrganization : Having strong organizational abilitiesCustomer service : Having a customer service focusPositive attitude : Having a positive attitude and strong work ethic