IT Staff

Job Description:

• Performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations.

• Diagnoses and resolves problems in response to the company’s needs.

• Provide support, including procedural documentation and relevant reports.

• Troubleshoot system and network problems.

• Deploying the appropriate IT solutions to solve problems.

• Responding in a timely manner to service issues and requests.

• Providing technical support across the company.

Qualifications:

• Bachelor of science degree in Computer Science, information Technology or any related course.

• 3-5 years of experience as an IT/Tech support, especially SAP system.

• Have knowledge in basic troubleshooting of computers, printers, and network connections.

• Knowledgeable in different computer hardware and software.

• Experience in documenting processes and monitoring performance metrics.