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Computer Jobs in Philippines

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Computer • philippines

Last updated: 7 days ago

SERVICE DESK

Unison Computer Systems IncPhillipines

Responsible for receiving, evaluating, prioritizing, and managing service requests and incident reports through various communication channels, including phone calls, email, and SMS.Creates, logs, ... Show more

Software Engineer Intern

Aboitiz FoodsMakati, Metro Manila, Philippines

Intern will be assigned to the BITS-Digi Solns Robot & AI team will have the following responsibilities:.Developing small to medium size automation/applications (coding, programming).Help senio... Show more

Engineer II - Computer Systems

Microchip TechnologyMphil 1, Philippines

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere o... Show more

Computer Operator (Client-site with relocation package)

Umpisa Inc.Taguig, Metro Manila, PH
Quick Apply

Philippines be known globally as a tech hub.We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives.We offer demanding, challengi... Show more

IT Analyst

CaiMandaluyong City, Metro Manila,, Philippines

IT Analyst - Onsite, Mandaluyong City.CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.We have over 40 years of excellence in uniting talent and technol... Show more

Computer & Tech Retail Team Leader

Our ClientsQuezon City, Metro Manila, Philippines
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Computer & Tech Retail Team Leader.We are seeking a Computer & Tech Retail Team Leader to manage store operations and lead a sales team in delivering excellent customer service and achievin... Show more

System Administrator I (Midshift)

foodpandaTaguig, PH

Provide an amazing customer support experience.Be a part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation... Show more

Medical Biller

Global Medical Virtual AssistantsQuezon City, National Capital Region, PH
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A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies.Everyday responsibilities include processing data from medical coders, ensuring claim... Show more

Senior Software Engineer

MeksysPhilippines

Do you want to build the next great consulting firm in Southeast Asia?.We’re looking for engineers who want to build products that change how enterprises operate and serve their customers.You’ll be... Show more

Procurement Assistant

Mosra Automation Solutions, Inc.Cabuyao City, Laguna, Philippines
Quick Apply

With good communication skills.Experience in Purchasing / Procurement is an advantage.Computer skills most especially in browsing on the internet and proficiency in computer software.Ability to per... Show more

Civil Registry Associate

UnisysBaguio City, Philippines

What success looks like in this role:.In this role you will: Assist and handle public inquiries on civil registry documents such as birth certificates, marriage contracts and other important docume... Show more

Infrastructure/DevOps Trainee

Questronix CorporationMakati City, Metro Manila, PH
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Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.Monitor servers, applications, and system performance.Assist in maintaining IT infrastructure, including... Show more

Digital Transformation Intern

Schneider ElectricCavite, Philippines

Improving performance of all deployed computer assets 2.Monitoring and remediate noncompliance asset base from cybersecurity.Close coordination with asset user and owner to determine the root cause... Show more

Customs Brokerage Agent

ExpeditorsParañaque, NCR, ph

Major Duties and Responsibilities.Ensure smooth and timely customs process flow.Ensure accurate and timely data entry into our operational system.Track and Trace Custom files and reporting.Ensure a... Show more

Sr Developer/Analyst

AS005 Vishay (Phils.) Inc.Makati, PH

Magic XPA-uniPass development/deployment of RIA programs/screens with XPI http calls for sales business transactions via BAPIs.Ability to write SQL statements and functional understanding of Window... Show more

Software Engineer Trainee (C++)

GECO AsiaIloilo City, Iloilo, Philippines

GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.Software Engineer Trainee (C++).Kickstart You... Show more

C++ Developer

Octal Philippines Inc.Taguig, Metro Manila, PH
Quick Apply

Write functional and design specifications.Write original source codes and revise existing software.Design and implements software solutions.Perform code reviews, unit tests, integration tests, and... Show more

Freelance Customer Care Agent | Remote | Weekly Pay

Omni InteractionsManila

Please apply from a laptop or desktop.Omni Platform Overview - Click to review BEFORE applying!.Are you trying to find a reliable freelance opportunity in the Philippines? Come work remotely from h... Show more

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SERVICE DESK

SERVICE DESK

Unison Computer Systems IncPhillipines
7 days ago
Job description
JOB DESCRIPTION

Responsible for receiving, evaluating, prioritizing, and managing service requests and incident reports through various communication channels, including phone calls, email, and SMS. Creates, logs, tracks, and updates tickets in the CRM and ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Verifies and maintains accurate customer information, provides status updates to users, and escalates incidents to appropriate support groups, vendors, or contractors when necessary. Assists in incident resolution, problem identification, and user support for hardware, software, network connectivity, user access, and system configuration issues. Monitors ticket progress, maintains documentation and service records, and prepares reports related to IT assets, user accounts, licensing, and system security.

JOB QUALIFICATIONS
  • Graduate of Information Technology, Computer Science, Computer Engineering, or any related .
  • Experience in Service Desk, Help Desk, Technical Support, or Customer Support is an advantage.
  • Knowledge of ticketing systems, incident management, and basic hardware, software, and network troubleshooting.
  • Good communication, analytical, and customer service skills.
  • Proactive, hardworking, diligent, and able to work independently.
  • Possesses initiative and good moral character.
  • Willing to render overtime and work on shifting schedules.

AREA OF DEPLOYMENT : Pasig / Mandaluyong