It support • philippines
We are seeking a service-oriented and self-motivated professional to join IT support team to support.IT support team is to focus and support every opportunity for our global clients in many.In this... Show more
IT Support Technician - L2 (Windows & MacOS).The Level 2 IT Support Technician is a critical hands-on role within an established Australian managed IT services provider (MSP) supporting small and m... Show more
Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Associate and be part... Show more
Monday to Friday, 9:00 AM - 6:00 PM; Full Onsite.Manage day-to-day IT operations by ensuring the prompt resolution of hardware, software, network, and system issues while consistently meeting servi... Show more
The IT Helpdesk role encompasses overseeing and maintaining the client’s technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related issues while providi... Show more
We are seeking a reliable, knowledgeable, and customer-friendly.This role focuses on providing immediate remote assistance to business clients via our dedicated support line.The technician will han... Show more
This role is the first point of contact for all internal IT support, managing the entire help desk queue from logging to resolution.User Support: Providing remote support for software (M365/Google ... Show more
Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform troubleshooting through diagnostic techniques and pertinent questions.Determine the be... Show more
Global IT Services partner supporting medium- to large-scale enterprises.We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans.This role will pro... Show more
This is a full-time remote role for an IT Support Specialist at a growing US based company.You will handle troubleshooting, system maintenance, and provide assistance with software and hardware-rel... Show more
Role Title: IT Support Specialist.Work setup: Onsite (Clark, Philexcel).Holidays: Philippines Holidays.The IT Support Specialist is responsible for providing technical support to end users and assi... Show more
Discover 100% YOU as a Level 2 IT Support! Apply now!.Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off).Work setup & shift: Remote | Day Shift.As a Licensing Solution ... Show more
Deliver technical support for computers, applications, email, networks, printers, and other IT equipment.Set up, configure, maintain, and troubleshoot company hardware and software.Manage user acco... Show more
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera... Show more
IT Service Request Analyst (Airline IT Support) .The Amadeus Global Customer Care team provides second- and third-level support to Amadeus Airline customers using Amadeus Products and Solutions, i... Show more
We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery.We have an exciting opportunity fo... Show more
Oversee and maintain computer hardware, software, network and other peripherals.Resolve technical issues and respond on service requests in a timely manner.Endpoint support (Sophos, Intune, AD, M36... Show more
IT Applications Support Specialist.FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000.Monthly Salary: PHP 48,000 - 65,000.Monday to Friday, 8:00am - 5:00pm (CDT) ... Show more
MSP (Microsoft 365, Active Directory, N-able N-sight RMM).Remote | Philippines | Part-Time (20 hrs/week) | Php 30,000 – 40,000/month | 5:00 AM –.Mon–Fri (8:00 AM – 12:00 PM NSW, Australian business... Show more
We are a global technology group, headquartered in London.We deploy experts and frontier technology, like AI, to help organisations thrive through change.We have over 600 professionals (>.Europe, N... Show more
Job Description:
We are seeking a service-oriented and self-motivated professional to join IT support team to support
our fast-paced growing business and our clients, global top manufacturing companies located in the
United States. IT support team is to focus and support every opportunity for our global clients in many
project-based works. In this role, you will work on maintaining and monitoring the computer systems
and networks for our business and clients. You will be tasked with solving complex technical issues and
will also collaborate with team members across all departments to assist them with their technical
requirements.
Responsibilities:
▪ Install and configure software and computer systems.
▪ Troubleshoot and resolve issues with software or hardware.
▪ Walk colleagues or clients through steps to help them resolve their technical problems.
▪ Maintain procedures and reports that provide technical support to the entire organization.
▪ Analyze records and logs to spot underlying trends and potential issues.
▪ Support the implementation of new solutions or applications.
▪ Establish accounts for new users and assist with password or login problems.
▪ Test, evaluate, and make decisions about new technology for the business.
▪ Participate in business-wide meetings to provide insight into technical requirements.
Requirements:
▪ Associate’s or bachelor’s degree in computer science or a related field
▪ 5+ years of experience in a technical support role
▪ Certifications are preferred, but not required
▪ Working knowledge and expertise with a variety of software, hardware, and applications
▪ Willingness to solve complicated problems and see projects through to completion
▪ Analytical skills to study problems and records and identify solutions
▪ Team-oriented attitude to help other colleagues and departments with technical problems
▪ Ability to manage time and effectively prioritize numerous projects at one time
▪ Strong understanding of the operating systems, networking, and security
▪ Experience with Azure, AWS or other mainstream cloud computing platforms
▪ Focus on efficiency, user experience, and process improvement
▪ Excellent project and time management skills
▪ Strong problem solving and verbal and written communication skills
▪ Large capacity for attention to detail
▪ Ability to work independently or with a group
▪ Must be fluent in English
▪ Authorized to work in the Philippines without any restrictions
Work hours / Location / Compensation / Benefits
▪ Monday to Friday, 9:00am to 6:00pm US Eastern Time (10PM-7AM PH Time)
▪ Location: Metro-Manila area
▪ Competitive Compensation Package
Required Skills:
Support
