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Technical Jobs in Philippines

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Technical • philippines

Last updated: 3 days ago

TECHNICAL SUPPORT

Outsource AcceleratorPasig, Metro Manila, Philippines
Quick Apply

As a Customer Experience (CX) Specialist, you will be the primary point of contact for our customers, helping them make the most of our fitness smartwatch product.You will respond to inquiries, tro... Show more

Technical Service Manager

SAPTokyo, Toky, JP

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h... Show more

Technical Account Manager

Wing AssistantPhilippines

Please whitelist the domains "lever.Disclaimer: This is a specific job description for the position stated below.Actual tasks and tools will be discussed further when you reach the final interview ... Show more

Technical Recruiter

CallTekCebu City, Cebu, PH
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In this role, you will be responsible for identifying, attracting, and hiring top technical talent to meet the needs of our clients.If you have a passion for connecting with people, an understandin... Show more

Technical Auditor

FOPMTaguig City, PH

DescriptionThe Technical Auditor is responsible for the conduct of thorough audits of building facilities, equipment, and permits to ensure compliance with regulatory requirements and industry stan... Show more

Technical Documentation Specialist

PANDRLegazpi City, ALB, ph
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Technical Documentation Specialist.Turn technical designs into clear, customer-ready documentation.Support the Product Development team by creating high-quality technical documentation for products... Show more

Sr. Technical Lead

Company 81 - Manulife Data Services Inc.Quezon City

Partner with business stakeholders, senior leaders, and other data professionals to design, develop andmaintainbusiness intelligence solutions.Lead the collection,validationand reporting of KPIs an... Show more

Technical Lead

BDO LifeMakati City, National Capital Region, PH

Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, an... Show more

Technical Writer

MedSpecialized, IncCebu City, Cebu, PH
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Position Overview: As a Technical Writer, you will be responsible for developing and maintaining high-quality documentation that clearly communicates technical information to both technical and non... Show more

Technical Recruiter (Remote)

RM Staffing B.V.Sucat, 40, PH

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more

Technical Writer

XeroxCebu City, Philippines

City Cebu, Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Thursday, June 11, 2026 Working time Full-time Ref# 20039997 Job Level Individual Contributor Job Type Expe... Show more

Technical Trainer

Octal Philippines Inc.Makati, Metro Manila, PH
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The Technical Trainer is responsible for the delivery of training to employees as well as with external customers.The Technical Trainer will design, develop and facilitate both classroom and online... Show more

Technical Writer

PrecondoPhilippines

Precondo’s products, services, and processes.This role is ideal for someone who can simplify complex information into accessible content for both technical and non-technical audiences.Develop and m... Show more

Technical Lead

HawodTech Solutions Inc.NCR, NCR, Philippines

The role will be responsible for delivering and maintaining world-class integrated products for the FinTech operational world.As the Technical Lead you will work closely with the Business leaders a... Show more

Technical Recruiter

GECO AsiaPhilippines, Manila, Philippines

Responsible for the full onboarding cycle for contractors - identify, source, screen and offer candidates based on skill requirements from Capability Directors and hiring managers.Ensure quality so... Show more

Technical Writer

Our ClientsPasay City, Metro Manila, Philippines
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This role is ideal for professionals with substantial technical writing experience who possess a foundational understanding of cybersecurity concepts and are eager to develop expertise in threat in... Show more

Technical Lead

Questronix CorporationPasig, Metro Manila, PH
Quick Apply

Coach and mentor Software Engineers.Contribute to all stages of development including designing, coding, reviewing, and testing.Collaborate with Solutions Architects, Testers, and SMEs to ensure pr... Show more

Technical support Representative

MBPOMetro Manila, Philippines

Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt a... Show more

Technical Product Manager

InfluenConnectPhilippines

We’re hiring a Technical Product Manager to lead platform delivery and internal systems development across InfluenConnect.You’ll report to the Managing Director and collaborate with cross-functiona... Show more

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TECHNICAL SUPPORT

TECHNICAL SUPPORT

Outsource AcceleratorPasig, Metro Manila, Philippines
15 days ago
Job type
  • Quick Apply
Job description

Position Summary:

As a Customer Experience (CX) Specialist, you will be the primary point of contact for our customers, helping them make the most of our fitness smartwatch product. You will respond to inquiries, troubleshoot issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity to contribute to product and service improvements by sharing insights gathered from customer interactions.

Key Responsibilities:

  • Customer Support: Respond to customer inquiries through various channels (phone, email, chat, social media) with a friendly and helpful attitude.
  • Product Assistance: Guide customers on product setup, usage, and troubleshooting, providing step-by-step instructions for common tasks.
  • Issue Resolution: Diagnose and resolve customer issues related to the fitness smartwatch, escalating complex cases to technical teams when necessary.
  • Feedback Collection: Document and relay customer feedback to the product team to assist in the development of new features and enhancements.
  • Knowledge Management: Help create and update knowledge base articles, FAQs, and other self-help resources for customers.
  • Customer Education: Educate customers on fitness tracking, smartwatch features, and best practices for optimizing their health and wellness journeys.
  • Data Reporting: Track and analyze customer support metrics (e.g., response time, resolution rate) to identify trends and improve the overall customer experience.
  • Brand Ambassador: Represent the brand with professionalism, empathy, and product knowledge in all customer interactions.

Required Skills & Qualifications:

  • Experience: 2+ years in customer service, customer support, or a related field; experience with wearable technology or fitness products
  • Technical Proficiency: Comfort with technology, particularly mobile applications and wearable devices; experience in troubleshooting technical issues is highly desirable.
  • Communication Skills: Excellent written and verbal communication skills; ability to explain complex concepts in a clear, customer-friendly manner.
  • Problem-Solving Abilities: Strong analytical skills with a proactive approach to solving customer issues and identifying process improvements.
  • Empathy & Patience: A customer-focused mindset with a passion for helping others and creating positive experiences.
  • Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
  • Team Player: Ability to collaborate with cross-functional teams, including product, marketing, and engineering.

Working Conditions:

  • Work setup preferred: Office
  • Working Hours: 8AM to 5PM Pacific time zone M to F, must be amenable to shifting schedule

About the Company

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.

We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients across the globe. We continue to provide world-class talent to help small and medium-sized enterprises successfully build their offshore team in the Philippines.