Trainers • philippines
Strategic Leadership: Develop learning and development (L&D) strategies aligned with company goals and client requirements.Team Management: Lead, mentor, and coach a team of trainers, quality analy...Show more
EDGE Premium Adult Business English ESL Tutor | Global With your Bachelor’s degree, proper teaching equipment, and excellent communication skills, you can become a Business English Tutor in as fast...Show more
FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i...Show more
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.We work hard and love a good challenge (or multiple).With clients spanning across the Pacific, A...Show more
Are you a performance-driven leader with a passion for fitness, sales, and team development?.Do you thrive in a high-accountability environment where ownership, execution, and impact are expectedno...Show more
Responsibilities: Responsible for analysis, project management, and performance coaching.Direct interaction with Program Managers to receive, analyze, prioritize and project manage training develop...Show more
Vietnamese-speaking Customer Service Representative.The role involves contacting policyholders to encourage renewals, address inquiries or concerns, and provide value-added solutions to support con...Show more
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced team members to join our rapidly expanding team.As a member of our team, you will have the opportunity to work with...Show more
Respond to incoming calls, emails and chat inquiries from customers and give them the right answers and directions.Give accurate direction and support to team leaders to facilitate successful compl...Show more
Plays a key leadership role during a large program launch and then manage a training department in support of a large US-based wireless customer.The Training Manager will be responsible for all asp...Show more
With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show more
Welcome to Furman University's Career Site!.This may include your cover letter, unofficial transcript, teaching philosophy, etc.Please wait for all documents to finish uploading before clicking Nex...Show more
BPO centers in the Clark Freeport Zone.We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm.Our work environment represents a culture of dedication,...Show more
Associate Instructional Designer .You’ll be partnering with stakeholders to assess needs, review content, and track progress to learning objectives, and manage training programs from start to finis...Show more
The Training and Quality Manager is responsible for leading the development, implementation, and continuous improvement of training and quality assurance programs within a BPO environment.This role...Show more
Discover your 100% YOU with MicroSourcing!.Position: Civiledge Data Admin.Work setup & shift: Hybrid | Dayshift.Site: Two Ecom, MOA, Pasay City.Enjoy above-market compensation, healthcare coverage ...Show more
Identifying new business opportunities and managing existing relationships of clients.This will include: project management, planning, close coordination with international partners, market researc...Show more
Respond to incoming calls, emails and chat inquiries from customers and give them the right answers and directions.Give accurate direction and support to team leaders to facilitate successful compl...Show more
Please submit your resume in English and indicate your level of English.The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.Our mission is to unlock ...Show more
Key Responsibilities
Strategic Leadership: Develop learning and development (L&D) strategies aligned with company goals and client requirements. Team Management: Lead, mentor, and coach a team of trainers, quality analysts, and training specialists to build a high-performing team. Operational Training: Oversee the end-to-end training lifecycle, including New Hire Training (NHT), On-the-Job Training (OJT), and product/process updates. Performance Metrics (KPIs): Monitor training effectiveness through metrics like speed-to-proficiency, nesting performance, and training-related attrition. Instructional Design: Design and update training materials, curricula, and e-learning content. Stakeholder Management: Collaborate with Operations, Quality, and HR teams to address skill gaps and meet business goals. Budget & Compliance: Manage training budgets, resources, and compliance with industry regulations.
Experience: Typically 10 + years of progressive experience in Learning & Development, with a minimum of 5 - 7years in a BPO, preferably in international voice/banking processes.Leadership: Proven experience leading training teams and managing large-scale, high-paced training operations.Data Analysis: Ability to use data to evaluate training ROI and performance.Tools: Proficiency in LMS (Learning Management Systems) and MS Office.Education: Bachelor’s degree.
