Jobs in Mandaluyong, zambales, ph

Willing to be assigned to MakatiSalary : 60,000Shift : Night Shift Work Set – up : On – siteJob Description : General Customer Service includes posstomer service and support via phone, online chat, or text including : Call center-based customer support in response to a high volume of low complexity inquiries

• Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service : Performed in a distribution center, product returns / repair center, or field walk-in customer service facility including :
• Acting as liaison between customers, production and distribution departments related to specific customer orders
• Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
• Positions on this level have advanced knowledge and experience and participates in / leads the development of new solutions / projects.
• Shares best practice and advice t-sale technical and / or non-technical customer service and support across multiple sub-families for business and / or end-consumer custto the co-workers in the professional area. Not only generates own workload but outlines directions to others.
• Can supervise and coordinate lower-level specialists being single point of contact in complex matters.
• Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team.
• Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope.
• Manages a mixed team of Specialist and Support jobs with full employee lifecycle responsibility.Required Skills :
• Positions on this level have advanced knowledge and experience and participates in / leads the development of new solutions / projects.
• Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others.
• Can supervise and coordinate lower-level specialists being single point of contact in complex matters.
• Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team.
• Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope.
• Manages a mixed team of Specialist and Support jobs with full employee lifecycle responsibility.Qualifications :
• Needs experience for atleast 3-7 years in Accounting / Finance field.
• Needs leadership experience.