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Jobs in Mandaluyong city, national capital region, ph

Last updated: 15 days ago
ACE Luzon - Community and Campus Recruiting - MAN - SHAW - 2024

ACE Luzon - Community and Campus Recruiting - MAN - SHAW - 2024

ConcentrixPHL Mandaluyong City, Shaw
Full-time
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer ser...Show moreLast updated: 30+ days ago
  • Promoted
Assistant Marketing Manager

Assistant Marketing Manager

GESGMandaluyong City, National Capital Region, PH
Full-time
Are you a creative and strategic thinker with a passion for driving brand success? We’re looking for an ASSISTANT MARKETING MANAGER to join our dynamic team and play a key role in shaping and execu...Show moreLast updated: 15 days ago
Senior UI / UX Designer

Senior UI / UX Designer

HawodTech Solutions Inc.Mandaluyong, NCR, Philippines
Technology driven with strong focus on training and development.As a Senior UI / UX Developer, you will have the opportunity to work with a young, dynamic and motivated team of people.You will have a...Show moreLast updated: 30+ days ago
IT Software Development Lead

IT Software Development Lead

Filinvest GroupMandaluyong, Metro Manila, Philippines
Full-time
Quick Apply
FILINVEST COMPANY : CORPORATE TECHNOLOGIES, INC.The IT Software Development Lead / Specialist (.Developer) is responsible in delivering quality software development and maintenance services in accorda...Show moreLast updated: 30+ days ago
  • Promoted
Brand Marketing Manager

Brand Marketing Manager

Biocostech Philippines CorporationMandaluyong City, National Capital Region, PH
Job Summary : The Brand Marketing Manager will lead in driving the growth of his / her assigned brand or category.The manager is responsible for generating business-building insights, formulating strat...Show moreLast updated: 29 days ago
Marketing Intern

Marketing Intern

StratpointMandaluyong, Philippines
As a Marketing Intern, you will be tasked to support the execution of all marketing initiatives, including but not limited to, events management and logistics, content production and release, socia...Show moreLast updated: 30+ days ago
  • Promoted
Financial Account Associates CSR - With or Wo Experience

Financial Account Associates CSR - With or Wo Experience

Eastwood Job PortalMandaluyong, National Capital Region, PH
What You Will Do : Assist Customers : Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues : Address customer concerns and resolve probl...Show moreLast updated: 15 days ago
Pricing Analyst (AU FinTech, Hybrid)

Pricing Analyst (AU FinTech, Hybrid)

ConnectOSMandaluyong, Metro Manila, Philippines
Bachelor's degree in n Business, Accounting or related degree preferred.Previous experience in a data based role ( as a data analyst or similar). High level of competence with Excel and Google Sheet...Show moreLast updated: 30+ days ago
Manual Processing Assistant

Manual Processing Assistant

BDO LifeMandaluyong City, National Capital Region, PH
He / She / They will be responsible for timely processing of incoming transaction files / payment orders from Tie-ups.The Responsibilities we will trust you with are : . Receives Payment Orders of new and...Show moreLast updated: 30+ days ago
Quality Manager

Quality Manager

ElancoMandaluyong City, PH
Full-time
At Elanco (NYSE : ELAN) – it all starts with animals!.As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm an...Show moreLast updated: 30+ days ago
  • Promoted
Machine Learning

Machine Learning

Neksjob PhilippinesMandaluyong, National Capital Region, PH
Full-time
As an AI / ML Engineer, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying GenAI models, developing dee...Show moreLast updated: 30+ days ago
  • Promoted
Data Science

Data Science

Neksjob CorporationMandaluyong, National Capital Region, PH
Full-time
Data Science PractitionerProject Role Description : Manage, architect and analyze big data in order to build data driven insights and high impact data models. Create a value chain to help address the ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative - College Graduate (NO EXP)

Customer Service Representative - College Graduate (NO EXP)

Lexie Staffing and Business ConsultingMandaluyong, National Capital Region, PH
Full-time
Qualifications : • College Graduate with or without experience • Completed 2 years in College with 6 mos BPO or customer service experience • Above Average English communication skills • Good interpers...Show moreLast updated: 30+ days ago
Kitchen Head

Kitchen Head

CloudEatsMandaluyong, Metro Manila, Philippines
Full-time
Quick Apply
We are looking for an experienced and creative Kitchen Head to lead our cloud kitchen team.The Kitchen Head will be responsible for overseeing daily kitchen operations, managing staff, and ensuring...Show moreLast updated: 30+ days ago
Sales and Marketing Su...

Sales and Marketing Su...

John Clements Consultants, IncMANDALUYONG
Present products by performing informative and effective demonstrations.Prepare and present sales proposals and negotiate to close deals successfully. Maintain broad and in-depth knowledge of the pr...Show moreLast updated: 30+ days ago
Sales Leader - Mandaluyong

Sales Leader - Mandaluyong

Cobden & Carter InternationalMandaluyong, Metro Manila, Philippines
Full-time
Quick Apply
As a Sales Leader (Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing our branch office's efficient and effective operation.You will play a cru...Show moreLast updated: 30+ days ago
Business Development Representative

Business Development Representative

IBEXMandaluyong, PH
The BDR works directly with demand generation, marketing operations, and marketing to do outbound follow-up on programs and campaigns, and shares feedback on campaign effectiveness.This position wi...Show moreLast updated: 30+ days ago
Contractor Recruitment and Vendor Management Head

Contractor Recruitment and Vendor Management Head

Joy Nostalg GroupMandaluyong, PH
Job Description : • Lead and supervise the contractor recruitment team through planning and implementation of programs and policies to steer team’s direction towards attainment of its goals • Set up a...Show moreLast updated: 30+ days ago
Associate Engineer Material and Environmental Compliance

Associate Engineer Material and Environmental Compliance

CopelandMandaluyong, National Capital Region, Philippines
Full-time
Emerson’s years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today.Associate Engin...Show moreLast updated: 30+ days ago
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ACE Luzon - Community and Campus Recruiting - MAN - SHAW - 2024

ACE Luzon - Community and Campus Recruiting - MAN - SHAW - 2024

ConcentrixPHL Mandaluyong City, Shaw
30+ days ago
Job type
  • Full-time
Job description

Description

The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Essential Functions / Core Responsibilities

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain basic knowledge of client products and / or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
  • Offer additional products and / or services
  • Track, document and retrieve information in call tracking database
  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

  • High school diploma with three to six months of relevant experience preferred
  • Courteous with strong customer service orientation
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Ability to work as a team member, as well as independently
  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Ability to rotate shifts, as needed
  • Based on location and / or program, additional experience / skills may be required
  • Job requirements may vary by country and will not contravene any local laws
  • Career Framework Role

    Has program required basic skill set to perform routine tasks within simple processes but lacking program / product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

    LI-DNI

    Location :

    PHL Mandaluyong City - Shaw

    Language Requirements :

    Time Type :

    Full time