Jobs in Quezon, ncr, philippines
Last updated: 13 days ago
Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.
Essential Functions and Responsibilities : .Determines call center...Show moreLast updated: 30+ days ago
ACCOUNTING OFFICERJOB QUALIFICATION : CPASALARY RANGE : Php 30KWORK SCHEDULE : Monday to Friday (8 : 00 am to 6 : 00 PM)WORK LOCATION : Tomas Morato, Quezon City.Show moreLast updated: 30+ days ago
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer ser...Show moreLast updated: 30+ days ago
JOB DESCRIPTION : As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to.You will deliver outstanding support to the customers and clients of the world’s b...Show moreLast updated: 30+ days ago
Qualifications : • Graduate of any 4 years course • Experiences in purchasing process to ensure efficient operations • Experience in warehouse staffing is an advantage • Keen on details and organized • ...Show moreLast updated: 30+ days ago
Essential Functions / Core Responsibilities • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements.
probe for understanding, us...Show moreLast updated: 30+ days ago
By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor.
About the Role : We are looking for a Quality Assurance (QA) Representati...Show moreLast updated: 30+ days ago
With a Bachelor’s degree in Accountancy, Finance, or related field • At least one (1) year work experience in Financial and General Accounting • Proficient in Microsoft applications and business solu...Show moreLast updated: 30+ days ago
Competitive Compensation and Benefits Package.Performance-based management bonus.Company Profile : One of the largest Japanese IT Company that focuses on web and mobile application.Salary : Php 50,00...Show moreLast updated: 30+ days ago
Actively involve in consolidating, analyzing, and synthesizing large amount of financial and non-financial information from various stakeholders.
Prepares high-quality monthly and quarterly reports,...Show moreLast updated: 30+ days ago)
Req ID : Department : Tech Security Cyber Defence Division : Technology Location : Quezon City.At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal : to ...Show moreLast updated: 30+ days ago
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal : to improve the financial wellbeing and sustainability of our millions of customers.Customer Contact Centr...Show moreLast updated: 30+ days ago
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our services.
How you can make a difference : • Partner with subject matter exper...Show moreLast updated: 30+ days ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Show moreLast updated: 30+ days ago
SENIOR BUSINESS ANALYST (SERVICES)We are looking for a Senior Business Analyst (Services) who will participate in a functional and technical capacity in all phases of the project and ongoing enhanc...Show moreLast updated: 30+ days ago
Direct and supervise the staff and day-to-day operations in the assigned branch location-Ensuring delivery of quality customer service-Achievement of sales or productivity goals.Monitor expenses-Ha...Show moreLast updated: 30+ days ago
Qualifications : Bachelor's (Required)With excellent oral and written communication skillsHigh degree of integrity & commitmentJob Description : With 2 years supervisory experience in Sales capacity in...Show moreLast updated: 13 days ago
Operations Director (Telco Sales Chat)
AfniQuezon CityFull-time
- Promoted
Jr. Accounting Officer (Quezon City)
DempseyQuezon City, National Capital Region, PH₱30,000.00 monthly
Full-time
Customer Service Advisor - UPA XTRA 2024
ConcentrixPHL Quezon CityFull-time
- Promoted
Hiring Customer Service Consultant with Experience for Q.C SiteY5
Neksjob CorporationQuezon City, National Capital Region, PHFull-time
Financial Controller
HCM Nexus ConsultingQuezon City, Metro Manila, Philippines Our client is a leading hospitality company renowned for our commitment to exceptional guest experiences across our portfolio of restaurants.
They are dedicated to maintaining the highest standards ...Show moreLast updated: 30+ days ago
- Promoted
Purchasing Staff
Dempsey Resource Management, Inc.Quezon City, National Capital Region, PHFull-time
- Promoted
Customer Support Associate
TalentHeroQuezon City, National Capital Region, PHFull-time
- Promoted
Alorica Cubao / Centris - Experienced BPO Quality Analyst
JobsAvenuePHQuezon City, National Capital Region, PHFull-time
- Promoted
Accounting Assistant (E. Rodriguez QC)
Dempsey Resource Management Inc.Quezon City, National Capital Region, PHFull-time
PHP Developer (Work from home)
J-K NetworkQuezon City₱50,000.00–₱70,000.00 monthly
Financial Analyst - Financial Planning & Analysis (GWAM Finance)
Company 81 - Manulife Data Services Inc.Quezon CityFull-time
Engineer - Endpoint Security
Australia and New Zealand Banking Group Limited (ANZ)Quezon City, PHFull-time
Everyday Banking Consultant (Voice)
ANZQuezon City, PHFull-time
- Promoted
Technical Writer - Health Care
Gratitude PhilippinesQuezon City, National Capital Region, PHFull-time
Technical Support Representative 1
Global Payments Process Centre Inc.Quezon City, Metro Manila, PhilippinesFull-time
Senior Business Analyst (Services)
PointwestQuezon City, Metro ManilaFull-time
Electronic Engineer
Advanced EnergyQuezon City, PH Electronic Engineer for Advanced Engineering.Advanced Energy Industries, Inc.NASDAQ : AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers.Our pre...Show moreLast updated: 30+ days ago
- Promoted
Restaurant Manager
Silantro Fil Mex CantinaQuezon City, National Capital Region, PHFull-time
- Promoted
Assistant Store Manager
Ace HardwareQuezon City, National Capital Region, PHFull-time
Driver / Helper
Floor CenterQuezon City, PH Qualifications Deliver goods to people or companies.Take orders in person or over the phone.Determine address where product is going.
Check to see if a product is damaged.Load and unload product int...Show moreLast updated: 30+ days ago
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Operations Director (Telco Sales Chat)
AfniQuezon City30+ days ago
Job type
- Full-time
Job descriptionHave earned a Bachelor's College Degree of any field. Must have at least 2 to 3 years of working experience handling the same position / field. Previous related account management background in the call center industry is required. Must have experience in managing large accounts. Have strong leadership and communication skills. Can resolve issues promptly. / Must be amenable to work shifting schedules. / Must be willing to work in Quezon City.
Description
Operations Director
Position Purpose :
- Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.
- Essential Functions and Responsibilities :
- Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost / benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
- Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
- Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
- Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
- Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades. / Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements
Minimum Qualifications :