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IT Assistant Jobs in Philippines

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IT Assistant • Philippines

Last updated: 4 days ago

IT Assistant Manager - Network Analyst (Clark) | Onsite

Tasq Staffing Solutions, Inc.Angeles, Pampanga, PH
Quick Apply

Flexible with mid or night shift schedule.Bachelors degree in computer science, IT, Engineering, or a related field.Strong leadership skills, a passion for quality, and a demonstrated ability to ta...Show more

IT Support

HawodTech Solutions Inc.Philippines

We are seeking a service-oriented and self-motivated professional to join IT support team to support.IT support team is to focus and support every opportunity for our global clients in many.In this...Show more

IT Assistant - INTERNATIONAL

corviaconsultingQuezon, QUE, ph
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We are seeking an IT Assistant to support our lead Systems Architect in maintaining and enhancing a full-stack solution that automates personal injury demand writing.This role is ideal for a techni...Show more

IT Deployment Assistant

Azeus Systems LimitedPasig, NCR, Philippines
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This role involves monitoring different stages of software deployment.Record and monitor requests sent to the Deployment Team.Ensure deployment requests are fulfilled.Coordinate with various teams ...Show more

IT Manager

Satellite OfficeTaguig, Metro Manila, .PH
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Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ...Show more

IT - System Engineer

WoodgrainCebu City, CEB, PH

FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000.Monday to Friday, 10:00pm to 7:00am.Woodgrain is one of the top millwork operations in the world, with location...Show more

IT Specialist

My Amazon GuyBinondo, 00, ph

The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions.The role requires someone who is passionate about data quality, data analyti...Show more

IT Administrator

HawodTech Solutions Inc.Mandaue City, Central Visayas, Philippines

Provide support to the migration initiatives.Microsoft Office - Office 365 Migration preferred.Strong knowledge of networking.Excellent English communication skills.Must own a personal desktop/lapt...Show more

IT Officer

Our ClientsMakati City, Metro Manila, Philippines, Metro Manila, Philippines
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The IT Officer is responsible for maintaining the company’s IT infrastructure, ensuring system reliability, and providing technical support to users.The role supports daily operations by managing h...Show more

IT Support

eClerxManila, Philippines

Principal Duties and Responsibilities .Receives and handles colleague requests for support or fulfillment through inbound interactions such as calls, chat, service tickets, etc following agreed pro...Show more

IT Solutions Analyst (ServiceNow), IT Philippines: Cebu

TeradyneBasak, Lapu-Lapu City, PH

TERADYNE, where experience meets innovation and driving excellence in every connection.We are fueled by creativity and diversity of thought and in our workforce.Our employees are supported to innov...Show more

IT Assistant Manager - Network Analyst (Clark) | Onsite

TASQ Staffing SolutionsAngeles, Pampanga, Philippines
Quick Apply

Flexible with mid or night shift schedule.Bachelors degree in computer science, IT, Engineering, or a related field.At least 6 to 8 years of working experience in IT, with a focus on network manage...Show more

IT Officer

Filinvest GroupAngeles, Pampanga, Philippines
Quick Apply

Y: QUEST PLUS CONFERENCE CENTER CLARK.In accordance with the policies, procedure and standards of Chroma Hospitality and Quest Hotel & Conference Center-Clark, under the supervision of the IT Manag...Show more

IT Manager

Ubiquity Global Services, Inc.BGC, Taguig, PH
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Job Summary: The Service Delivery Lead is entirely customer-facing.Overseeing a range of functions to facilitate the delivery of superior services to the end-users to make sure that service deliver...Show more

IT Specialist

PALMPAY LIMITEDBGC (Bonifacio Global City), PH
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PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.We are expand...Show more

IT Technician

BMG Outsourcing Inc.Angeles City, PAM, ph

Monday to Friday, 7 AM – 4 PM (PH Time).Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing ...Show more

IT ASSISTANT

TalentiumOrtigas Center, Philippines

Administer, monitor and update the database containing documents and artifacts of the project.Extracting/generating data and other reports;.Undertake analysis and validation of various documents, e...Show more

IT Dispatcher

CloudConsoleMakati, Metropolitan Manila Area, Philippines

Duties and amp; Responsibilities:.Manage and respond to incoming calls for technical support requests and incidents from end users.Perform triage to assess the severity and nature of reported incid...Show more

IT Analyst

GECO AsiaBGC Taguig, Manila, Philippines

We’re looking for a detail-oriented.This role is critical in ensuring system uptime, compliance, and operational excellence across both.IT analysis, IT support, or related role.Strong analytical an...Show more

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IT Assistant Manager - Network Analyst (Clark) | Onsite

IT Assistant Manager - Network Analyst (Clark) | Onsite

Tasq Staffing Solutions, Inc.Angeles, Pampanga, PH
30+ days ago
Job type
  • Quick Apply
Job description

Work Setup: Onsite (Clark Pampanga)

Work Schedule: Flexible with mid or night shift schedule

Qualifications:

  • Bachelors degree in computer science, IT, Engineering, or a related field
  • 4+ years hands on networking experience (i.e. firewalls, routing, and switching)
  • Expertise with CISCO Devices
  • Strong leadership skills, a passion for quality, and a demonstrated ability to take ownership and accomplish challenging goals
  • A customer-service mindset and ability to work in a diverse environment with clients and IT teams globally
  • Knowledge of IT infrastructure, including networking, telecommunications, and cloud technologies
  • Experience in Incident Management and managing LAN & WAN networks
  • Familiarity with Cisco switches, routers, and firewalls
  • Proficiency in troubleshooting IT setups
  • Mandatory Certifications (active or has recently expired):
    Cisco Certified Network Associate (CCNA)
    Cisco Certified Network Professional (CCNP)
  • Must be amenable to working in shifting schedules
  • Must be able to work onsite at Clark Pampanga – US Shifts
  • Immediate start preferred

Experience in at least 3 of the following:

  • Cisco ASA
  • Cisco Firepower
  • IPS
  • Routers & Switches
  • Cisco AnyConnect

Key Responsibilities:

  • Procurement: Work with business stakeholders to collect requirements and initiate procurement requests, including raising Bill of Materials (BOM) to the pricing team
  • Service Transition: Implement technology migration and system upgrades as part of the service transition plan to ensure smooth transitions for IT services
  • Service Delivery and Support: Assist teams (Network, Security, VOICE, Server, Systems) with troubleshooting and resolving 2nd-level incidents and service requests, ensuring compliance with service delivery objectives
  • Availability & Continuity: Manage availability and continuity of IT services by performing routine backups, checking redundancy in power/systems/network, and recording capacity data
  • Service Level Management & Reporting: Handle service functional escalations, prepare service reports, and coordinate with service providers to meet SLAs
  • Supplier Management: Work with external vendors and service providers to address escalations and provide feedback to improve vendor support
  • Security Management: Implement corrective actions based on security alerts to maintain information security compliance
  • Incident and Problem Management: Address service requests and incidents, perform root cause analysis (RCA), and ensure that SLA targets are met
  • Change & Release Management: Document and implement changes and updates to the Configuration Management Database (CMDB), manage forward schedule changes, and execute release activities
  • Service Improvement: Identify and implement service improvement plans and actions to enhance service delivery and customer satisfaction
  • Communication: Provide regular updates to users on service delivery, maintenance schedules, and ongoing support
  • Talent Management: Participate in ongoing training and certification programs to enhance technical skills and soft skills for career development
  • Knowledge Management: Contribute to the creation of knowledge management resources like self-help documentation and FAQs
  • IT Asset Management: Work with resource executives to manage and update IT assets throughout their lifecycle, ensuring compliance with asset management policies
  • Quality Assurance & Compliance: Ensure compliance with quality assurance processes and address any audit issues or feedback for continuous improvement
  • Business Continuity: Participate in Business Continuity Management System (BCMS) drills, prepare and submit results to ensure compliance with business continuity plans
  • Organizational Initiatives: Support departmental and organizational initiatives by providing IT infrastructure and collaborating with service owners

Benefits:

  • HMO for Employee and 2 Dependents (On Day 1)
  • Quarterly performance bonus
  • Outstanding career development opportunities