Convergys Jobs in Philippines

A career in IBM Consulting is rooted in building long-term relationships and collaborating closely with clients worldwide.

You'll work with industry visionaries to enhance the hybrid cloud and AI journey for some of the most innovative companies globally.

Your ability to drive impact and effect meaningful change is supported by our strategic partner ecosystem and robust technology platforms across the IBM portfolio.Your role and responsibilitiesConsult on post-paid and prepaid billing, Mediation, and digital subscriptions within the customer transformation domain.

Responsibilities include package selection, requirements definition, design, build, configuration, and testing.

A solid understanding of billing and / or CIS processes is essential, along with expertise in at least one of the following COTS solutions : ADC Singleview, Comverse One, Convergys, BSCS, Ridney, Amdocs, Peace / Peace 8, Customer / 1, SPL / CC&B, LodeStar / Load & Bill Vision.Required educationBachelor's DegreePreferred educationBachelor's DegreeRequired technical and professional expertiseAbility to act as a CSS Developer, capable of designing, developing, and testing Cobol programs based on client requirements.Knowledge in Customer / 1, with expertise in functionalities such as Billing, Service Orders, Finance, and Supplier Services, along with Cobol, JCL, and Mainframe experience.Understanding of the Electric and Gas Industry.Preferred technical and professional experienceExpertise in Customer / 1 functionalities and Mainframe technologies.Experience in the Electric and Gas Industry.About Business UnitIBM Consulting is IBM's global professional services arm, specializing in business and technology transformation across various industries.

We offer strategy, experience, technology, and operations services to some of the most innovative companies worldwide.

Our focus is on accelerating client success through collaboration, leveraging technology responsibly to benefit people, partners, and the planet.Your Life @ IBMAs an IBMer, you'll experience a culture of continuous learning, innovation, and trust.

We encourage courageous experimentation and value diverse perspectives.

Our IBMers are growth-minded, curious, and committed to making impactful decisions that drive progress and exceptional client outcomes.Are you ready to be an IBMer?About IBMIBM's greatest invention is the IBMer.

We believe in harnessing intelligence, reason, and science to improve business and society, leveraging our open hybrid cloud and AI strategies globally.Since 1911, IBM has been at the forefront of technological innovation, serving as a major employer and technology leader, trusted by Fortune 50 companies to run their businesses on IBM Cloud.

We are pioneers in AI, quantum computing, and blockchain, committed to responsible innovation and making a positive impact worldwide.IBM is an equal opportunity employer.

All qualified applicants will receive consideration regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.

We also comply with all fair employment practices concerning citizenship and immigration status.Other Relevant Job DetailsFor more information about location requirements, please discuss with the recruiter after submitting your application.Job TitleJob ID35465LocationQuezon City, National Capital Region (Manila), PhilippinesWork ArrangementHybridArea of WorkConsultingEmployment TypeFixed Term (Fixed Term)Position TypeEntry LevelNo Travel RequiredCompany(0891) IBM Solutions Delivery, Inc.ShiftRotationIs this role a commissionable / sales incentive-based position?

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