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Delivery • Philippines

Last updated: 2 days ago

Service Delivery Specialist

XeroxCebu City, Philippines

The Service Delivery Specialist is a customer-facing role responsible for ensuring consistent, high-quality service delivery across one or more client accounts.This role partners closely with clien... Show more

Service Delivery Support

Allianz PNB Life Insurance Inc.PHL: Makati, PH

Reporting to the Service Delivery Manager in Operations Transformation & Support, the Service Delivery Support will maintain, support and act as the main point of contact for an assigned accoun... Show more

DELIVERY DRIVER

Unison Computer Systems IncPhillipines

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.Reviewing orders before and after delivery to ensure that orders are complete.Assisting with loading an... Show more

Service Delivery Manager

iReply ServicesBacolod City, NEC, ph

Reply is hiring a Service Delivery Manager as part of a structured leadership track to develop a future Philippines Country Head.This role starts with ownership of service delivery and client accou... Show more

Client Delivery Manager

DXC TechnologyTAGUIG CITY,PHL

Your Next Big Career Move Starts at DXC Technology .We’reHiring: Client Delivery Manager .Location:Hybrid- DXCManila IPC McKinley Hill, Taguig City.At DXC, we build strong connections, embrace inno... Show more

Payroll Delivery Specialist

Q2 HR Solutions - Group of CompaniesMakati City, Metro Manila, Philippines
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Payroll Delivery Specialist (Project-Based | 6-Month Contract | PMIBS.We are looking for a detail-oriented and highly organized.This role will work closely with internal stakeholders, payroll provi... Show more

Service Delivery Manager

Questronix CorporationMakati, Metro Manila, PH
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Client Relationship Management: .Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns.Service Level Agreement (S... Show more

Director Consulting Delivery Canadian

GratitudeTaguig, Philippines

Job title: Director Consulting Delivery (Canadian Wealth Management).Bachelor’s/College Degree in any field required.Postgraduate education or certifications in business, finance, or management is ... Show more

Delivery Manager

StratpointMandaluyong, Philippines

We are trusted, modern technology leaders in:.Cloud Consulting and Managed Services.Data Engineering and Analytics.Artificial Intelligence and Machine Learning.We use technology to enrich experienc... Show more

Senior Manager, Delivery

Conduent Business ServicesPasay City, National Capital Region, Philippines

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien... Show more

Cyber Security Delivery Manager

Bastion Payment SystemsMakati City, Philippines

The Cyber Security Delivery Manager provides leadership in planning, delivery, assessment, maintenance and continuous improvement of Bastion’s existing brands and services to clients.The Cyber Secu... Show more

Shared Services Delivery Head

EastWest BankMakati City, Metro Manila, Philippines
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Senior Assistant Vice President.In this role you will lead the end-to-end delivery of cross-functional technology solutions through a shared services model, ensuring alignment with enterprise goals... Show more

Service Delivery Operations Lead

XeroxCebu, Central Visayas (Region VII), Philippines

City Cebu State/Province Central Visayas (Region VII) Country Philippines Department SERVICE DELIVERY MANAGEMENT Date Tuesday, January 20, 2026 Working time Full-time Ref# 20037736 Job Level Indivi... Show more

Delivery Manager (Client-site)

Umpisa Inc.Taguig, Metro Manila, PH
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Philippines be known globally as a tech hub.We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives.We offer demanding, challengi... Show more

Senior Manager, Delivery

Conduent Business ServicesManila, National Capital Region, Philippines

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien... Show more

Service Delivery/Provisioning

Satellite OfficePasig, Metro Manila, PH
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Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ... Show more

Technical Lead (Presales & Delivery)

Our ClientsTaguig, Metro Manila, Philippines, Metro Manila, Philippines
Quick Apply

A growing technology solutions organization is seeking a.Technical Lead (Presales & Delivery).This role ensures a seamless transition from deal qualification to implementation, while maintainin... Show more

Specialist, O2C Service Delivery

foodpandaTaguig, PH

We are looking for a highly motivated Specialist, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.You will need to have credit and collect... Show more

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Service Delivery Specialist

Service Delivery Specialist

XeroxCebu City, Philippines
30+ days ago
Job description

Overview:

The Service Delivery Specialist is a customer-facing role responsible for ensuring consistent, high-quality service delivery across one or more client accounts. This role partners closely with clients, internal teams, and third-party providers to manage daily operations, meet service level commitments, and continuously improve the customer experience. The Service Delivery Specialist plays a key role in driving standardization, operational excellence, and long-term client retention.Why Join This Team:
  • Competitive compensation and benefits package
  • Flexible work environment (remote, hybrid, or onsite based on role/location)
  • Exposure to enterprise-level clients and complex service environments
  • Opportunities for professional development and career growth
  • Inclusive culture focused on collaboration, belonging, and continuous improvement
What You’ll Do:
  • Manage day-to-day delivery of contracted managed services in alignment with Statements of Work (SOWs)
  • Serve as a primary operational contact for clients and internal stakeholders, ensuring clear and timely communication
  • Monitor service performance, manage escalations, and support issue resolution to meet SLA commitments
  • Oversee operational activities including asset, fleet, and incident management
  • Prepare and deliver operational, SLA, and performance reporting for client reviews
What You Need to Succeed:
  • 3+ years of experience in service delivery, operations, or customer support roles
  • Experience supporting enterprise or complex client environments
  • Strong communication skills with the ability to engage effectively via phone and email
  • Proven ability to analyze data, identify trends, and recommend improvements
  • Bachelor’s degree in Business or equivalent professional experience
Preferred Qualifications:
  • Experience interpreting contracts and applying SOW requirements in service delivery
  • Strong analytical and process-oriented mindset
  • Familiarity with operational reporting, financial concepts, or managed services environments
  • Certifications in process improvement, project management, or IT service management (e.g., Lean, Six Sigma, ITIL)
How We Set You Up for Success:
  • Structured onboarding and role-specific training
  • Access to tools, documentation, and global process support teams
  • Clear performance expectations and service metrics
  • Opportunities to contribute to process improvements and best practices
  • Supportive leadership and cross-functional collaboration
Key Performance Measures:
  • Client satisfaction and retention
  • Service Level Agreement (SLA) performance
  • Accuracy and timeliness of operational reporting
  • Effectiveness of issue resolution and escalation management
Work Environment & Inclusion:We are committed to fostering an inclusive workplace where diverse perspectives are valued. All qualified applicants will be considered without regard to race, color, religion, gender identity or expression, sexual orientation, age, disability, or veteran status. Reasonable accommodations are available throughout the hiring process.#LI-BP1#LI-ONSITE