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Delivery • Philippines

Last updated: 18 hours ago

Service Delivery Coordinator

GECO AsiaAlabang, Manila, Philippines

GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.We’re Hiring: S... Show more

Service Delivery Manager

Satellite OfficePasig, Metro Manila, Philippines

The Group Service Delivery Manager is a critical role within the Systems department.Responsible for ensuring the seamless delivery of IT services globally.This role oversees service delivery, owns ... Show more

Service Delivery Support

Allianz PNB Life Insurance Inc.PHL: Makati, PH

Reporting to the Service Delivery Manager in Operations Transformation & Support, the Service Delivery Support will maintain, support and act as the main point of contact for an assigned accoun... Show more

Service Delivery Manager

GratitudePasig City, Philippines

Job title: Service Delivery Manager.The role of the Service Delivery Manager is responsible for coordinating the delivery of services for key clients.The SDM plays a vital role in creating long-ter... Show more

SAP Financial Delivery Consultant

InchcapeTaguig, PH

Are you looking to accelerate your career path in a stimulating, fast-growing business? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and lead our industry’s transf... Show more

Delivery Lead

Questronix CorporationMakati City, Metro Manila, PH
Quick Apply

Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.Defines and finalize project scope, goals and d... Show more

Client Delivery Manager

Q2 HR Solutions - Group of CompaniesPasig City, Metro Manila, Philippines
Quick Apply

Bring structure to complex projects and help teams deliver work clients can rely on.As a Client Marketing Delivery Manager, you will oversee day-to-day project delivery across assigned client accou... Show more

 • New!

Principal Service Delivery Manager

Harris Global Business Services Inc.Manila, PH

Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives • Owns all client hosting issues and ensures the... Show more

Service Delivery Manager | Japanese Bilingual

Our ClientsTaguig, Metro Manila, Philippines
Quick Apply

Senior Service Delivery Manager.The role focuses on managing a portfolio of high-impact customers, including key accounts, while ensuring customers receive consistent, high-quality service and proa... Show more

Head of Delivery - RPO & MSP

Allegis Global SolutionsPasig, NCR, PH

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses... Show more

Service Delivery Manager (Japanese-Speaking)

Career ConnectTaguig, 00, ph

Service Delivery Manager (SDM).The role manages customer relationships and complex concerns and works closely with internal teams to deliver excellent service.Managing an excellent relationship wit... Show more

Client Delivery Manager

DigitalMetro Manila, PH
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Client Delivery Manager (Full-time, Remote).This role is focused on end-to-end delivery coordination between clients and freelance talent, ensuring every project is delivered on time, on brief, and... Show more

Service Delivery Manager

Octal Philippines Inc.Quezon City, National Capital Region, PH
Quick Apply

The Service Delivery Operations Head is responsible for leading and managing end-to-end service delivery operations across Service Desk, Field Support Services (FSS), and Account Service Management... Show more

Shared Services Delivery Head

EastWest BankMakati City, Metro Manila, Philippines
Quick Apply

Senior Assistant Vice President.In this role you will lead the end-to-end delivery of cross-functional technology solutions through a shared services model, ensuring alignment with enterprise goals... Show more

SAP Logistics Delivery Consultant

InchcapeTaguig, PH

Are you looking to accelerate your career path in a stimulating, fast- growing business? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and lead our industry’s trans... Show more

Associate Service Delivery Manager

Xillium Professional ServicesManila, Metro Manila, PH
Quick Apply

Xillium is not a traditional services company, and we are intentional about that.We build long-term partnerships with our clients by developing people who think clearly, communicate thoughtfully, a... Show more

Project Delivery Engineer – SD-WAN

MicroSourcingTaguig, Metro Manila, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Project Delivery Engineer – SD-WAN.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life... Show more

Project Delivery VA

Booth and Partners Pte LtdMakati, 00, ph

We are a growing Australian fencing and civil construction business delivering fast-paced installation projects across residential and commercial environments.The business operates with a team of i... Show more

Territory Delivery Lead (Broadband) - Territory 1

GlobeTarlac Msc

The Territory Delivery Lead (Broadband) is responsible for driving end-to-end delivery of broadband infrastructure within an assigned territory, ensuring projects are executed on time, within budge... Show more

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Service Delivery Coordinator

Service Delivery Coordinator

GECO AsiaAlabang, Manila, Philippines
15 days ago
Job description



About Us:
GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.

💼 We’re Hiring: Service Delivery Coordinator

We are looking for a Service Delivery Coordinator to support our Service Delivery organization in coordinating daily operations, escalations, initiatives, reporting, governance activities, and action items.

The role is ideal for someone who is highly organized, detail-oriented, proactive, and comfortable coordinating with both technical and non-technical stakeholders. You will help ensure that priorities are clearly tracked, assigned, communicated, and completed on time.

🏢 Deployment Setup

🔁 Work Arrangement: Hybrid (3 days onsite / 2 days remote)
🕒 Schedule: Shifting

⚙️ Key Responsibilities

  • Coordinate day-to-day service activities across technical teams, customers, and stakeholders.
  • Track operational priorities, commitments, dependencies, risks, and deadlines.
  • Monitor and follow up on pending, overdue, blocked, or high-risk actions.
  • Coordinate service escalations, status calls, working sessions, and follow-up activities.
  • Maintain accurate escalation, initiative, action, and objective trackers.
  • Consolidate updates from technical teams and prepare stakeholder status reports.
  • Support service reviews, governance meetings, and operational forums.
  • Prepare meeting agendas, minutes, action registers, decision logs, and follow-up communications.
  • Prepare operational reports, KPI updates, dashboards, and management presentations.
  • Maintain organized service documentation, reports, procedures, and governance records.
  • Track continual improvement, corrective, and preventive actions through completion.
  • Identify opportunities to improve or automate repetitive coordination and reporting activities.
  • Support effective communication and handovers across teams, regions, and shifts.

🎓 Qualifications

  • Bachelor’s Degree in IT, Information Systems, Computer Science, Business Administration, Engineering, or a related field; equivalent relevant experience may be considered.
  • Entry-level experience to 3 years of relevant experience in service coordination, operations support, project coordination, customer support, service desk, administration, or similar roles.
  • Strong organizational, coordination, and follow-up skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and documentation accuracy.
  • Ability to manage multiple priorities, stakeholders, and deadlines.
  • Basic understanding of IT Service Management (ITSM) concepts such as Incident, Problem, Change, Service Request, Knowledge, and Continual Improvement.
  • Proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint, and related productivity tools.
  • Ability to prepare reports, presentations, meeting materials, and stakeholder communications.

🤝 Preferred / Advantageous Skills

  • Experience with ServiceNow, Jira, Azure DevOps, HDA, or similar ticketing/work-tracking platforms.
  • Exposure to Power BI, Power Automate, Microsoft Copilot, or workflow automation.
  • Familiarity with ITIL or service management practices.
  • Exposure to Cloud, Data Center, Network, IT Security, SAP, Employee Services, or other enterprise technology environments.
  • Experience supporting international or distributed teams.
  • ITIL Foundation, project coordination, or service management training is an advantage.

🚀 Ready to make an impact?
Be part of a team that delivers world-class IT support, empowers users, and keeps business operations running smoothly.

📩 Apply now and help us provide seamless, reliable, and customer-focused service!