As the Workforce Management (WFM) Monitor you will monitor real time data and make / recommend staffing adjustments across global sites to ensure service levels are being met across the business. Workforce Management (WFM) Monitor . In addition the Workforce Management (WFM) Monitor will:. Monitor i...
Job Responsibilities:● Follow standard operations and procedures.Recognize and escalate priority problems in accordance with Client standards.Ensure one call resolution prioritizing customer satisfaction.Perform basic troubleshooting when necessary.Qualifications:* With or without BPO Experience* At...
Warehouse encoder (1)- 1 yr experience college level with SAP ,Inventory and Warehouse Management knowledge 5. ...
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Are you excited about providing exceptional customer service? We're hiring a Customer Service Representative to join our team in Baguio City. Collaborate with team members to achieve collection targets and maintain high-quality service standards. Document and update customer information, ensuring ac...
Ensure one call resolution prioritizing customer satisfaction. ...
APPLY NOW! WE URGENTLY NEED 3 VIRTUAL ASSISTANTS for E-CommerceWe are looking for 3 VIRTUAL ASSISTANTS to join our CEBU team. ...
JOB DESCRIPTION: Full time and Part Time• Transcription• Preparing paperwork• Scheduling of consultation with clients• Preparing weekly reports• Updating virtual files• Build ongoing task list• Oversee administrative tasks• Admin tasksPerks and Benefit- 100% remote/WFH- Be trained with allowance- Mo...
Job Responsibilities:● Follow standard operations and procedures.Recognize and escalate priority problems in accordance with Client standards.Ensure one call resolution prioritizing customer satisfaction.Perform basic troubleshooting when necessary.Qualifications:* With or without BPO Experience* At...
Responsibilities:Communicate with customers to get information to complete screening and transactions.Reply to customer and underwriter inquiries.Compile reports and maintain files and logs.Ensure assigned workload within quality and productivity.Offer a high level of customer service while interact...
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Completed at least 2nd year college with no back subjects6-18 months for PE level as Technical, Financial18-36+ months for SPE BPO experience as Technical, Financial, or Customer Service Support in multiple support channels (email, phone, chat)Amenable to work onsite in Giga Tower, Bridgetown, Quezo...
DUTIES AND RESPONSIBILITIES:-Follow the company’s quality policies and procedures.Accurate and efficiently encode data or results of the test and customer’s information.Proper filing of Test Reports copies for its retention period.Assist in amending test reports.Responsible for record keeping and fi...
Proficiency in office software and virtual collaboration tools. ...
Caldwell Communications are continuously looking for candidates for our teamJob Responsibilities:• Communicates with customer on the phone or by way of written correspondence to deal with concerns.Resolves customer issues on the first call/contact whenever possible without having to transfer caller....
Able to write at least 3 video scripts in one day.At least a year of experience in a similar role or relevant fields such as digital marketing, e-commerce sales, social media marketing, influencer outreach is a prefer....
Customer Service related field• College Graduate/College Undergraduate• Excellent communication skills in English• Proficient in computer usage• Willing to work onsiteJob Responsibilities:• Responding promptly and professionally to customer inquiries or issues. Providing exceptional customer service...
Are you thrilled about delivering outstanding customer service? We're hiring a Customer Service Representative in Pasig - Ortigas Julia Vargas. Your Key Responsibilities:Provide exceptional customer service through various communication channels. Collaborate with the team to ensure a seamless custom...
Our team in the Philippines is growing, and we are looking for a talented and driven Associate Research Consultant to join us. Collaborate with senior researchers to develop research methodologies and proposals. About Ipsos:Ipsos is a global leader in market research, dedicated to delivering reliabl...
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. You should also have six months of customer service experience and one year of BPO experience. ...
Proven experience as a technical content writer, typically with at least 5-7 years of relevant experience. Align content creation with marketing and business objectives. Monitor and analyze the performance of technical content. Proficiency in content management systems (CMS), SEO tools, and analytic...
The position of a Research Associate has the following responsibilities to support our Client - RPO company:- Marketing Calls (English/Mandarin/Cantonese) to Clients/Customers (Introduction calls)- Setting up appointment calls, Interview calls. ATS, CRM software, association platforms, and major jo...
Are You Looking for A Job? Here’s What Orbit Can Offer You.Dependents can be enrolled in our HMO after 3 months.Departmental Awards● Maternity/Paternity Leave● Paid leaves 1SL/1VL per month can accumulate if unused.Attendance BonusWhat you will be doing?● Communicate unmistakably and effectively wit...
Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible. ...