- Master Data Operations Associate

Job Description

Master Data Associate

As a Master Data Associate, you will work directly with Softchoice business functions and

stakeholders to promote consistency, quality, integrity and standardization of master data across the

entire organization. Your focus will be on creating and updating master data records in the

appropriate systems in compliance with business policies, documented procedures and data quality

requirements. You will also be engaged in supporting various aspects of the Master Data team’s

operations including data incident management and data quality monitoring.

As a Master Data Associate, you will :

Process master data requests in accordance with data governance policies and guidelines,

within the defined service level agreements

Create and update master data records in the appropriate systems

Identify and troubleshoot data issue raised by stakeholders and assess impacts of master

data changes to downstream systems and business processes

Assess the validity of inbound requests against established policy and guidelines

Participate in the development and documentation of data maintenance processes

Maintain clear and up-to-date statuses on requests and incidents

Maintain open lines of communication with requestors

Drive compliance to established data management policies, processes and published

Service Level Agreements (SLAs), while maintaining data accuracy and eliminating

variability

Ensure data submissions are compliant with internal audit requirements

Identify and troubleshoot data quality issues and process improvement opportunities

Prepare and maintain accurate documentation of processes and procedures to support

ongoing audit requirements

As Our Ideal Candidate You’ll Have

Post-secondary Degree or Diploma.

2+ years of related experience in master data management and data quality management

Demonstrated analytical skills and comfort / experience working with data

Advanced proficiency in Microsoft Excel

Data collection and manipulation experience

Hands-on experience working with master data in SAP or similar ERP system

Excellent interpersonal, communication, organizational and time management skills

A high level of professionalism and ability to work under pressure (with deadlines and multiple

stakeholders)

Requirements