AI Automation & Integration Specialist (PPS)

Job Description

This is a remote position.

Work Schedule : Monday to Friday 8 : 00am to 5 : 00pm Sydney Time with 1 hour unpaid break.

About the Role

We're looking for a versatile AI Automation & Integration Specialist to join our AI, Technology and Automation team. This is a high-impact role where you'll be responsible for implementing commercial AI solutions and building seamless integrations across business systems. You'll leverage platforms like Go High Level and Google Suite as well as ChatGPT, Claude, and other AI services to solve real business problems, while creating automated workflows that connect our entire tech ecosystem.

As one of our first technical hires, you'll have significant ownership and influence over our automation strategy, AI implementation, and integration architecture. This role is perfect for someone who thrives in a problem-solving environment, loves connecting systems and processes, and wants to see their work make an immediate impact on business efficiency.

What You'll Do

AI Implementation & Automation (60%)

Design and implement AI-powered solutions and custom GPTs using platforms (ChatGPT, Claude, Gemini, etc.) to solve business challenges

Build intelligent workflows that leverage AI APIs for content generation, analysis, customer service, and decision support

Create and optimize AI-driven automation sequences for marketing, sales, and operations in our CRM (Go High Level)

Research and evaluate new AI tools and platforms for potential business applications

Collaborate with stakeholders to identify opportunities where commercial AI can drive value

Platform Integration & Workflow Automation (30%)

Design and build seamless integrations between business platforms using Zapier, n8n, Make, and custom webhooks

Create sophisticated automation workflows that connect CRM (GoHighLevel), marketing tools, communication platforms, and business apps

Develop and maintain GoHighLevel (GHL) automations, funnels, and workflow sequences

Build custom API integrations when pre-built connectors aren't sufficient

Optimize data flow between systems to ensure accuracy and real-time synchronization

Troubleshoot and maintain existing integrations and automation workflows

Strategy & Collaboration (10%)

Work closely with the Head of Technology and development team to align automation initiatives

Communicate technical concepts to non-technical stakeholders in clear, accessible language

Document workflows and integrations thoroughly to build organizational knowledge

Train team members on automation tools and best practices as the company grows

Stay current with AI and automation trends and share insights with the team

What Success Looks Like

In 30 Days :

Understand our business model, current tech stack, and automation opportunities

Complete onboarding and familiarize yourself with our existing systems

Audit current workflows and identify integration gaps and inefficiencies

Build your first AI-powered automation or platform integration

In 90 Days :

Deploy multiple working AI solutions that solve real business problems

Establish core integrations between major business platforms

Create standardized automation workflows for key business processes

Become proficient with our GoHighLevel setup and optimization

In 6 Months :

Own the end-to-end automation strategy from planning to implementation

Demonstrate measurable business impact through AI implementations and integrations

Establish best practices for automation management and platform optimization

Contribute to strategic planning for technology and automation initiatives

In 1 Year :

Be recognized as the AI and automation subject matter expert in the company

Have implemented a comprehensive automation ecosystem delivering significant value

Build and mentor additional team members as we scale

Shape the long-term AI and automation strategy

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Technology, or related field (or equivalent practical experience)

3-7+ years of hands-on experience with business automation, AI implementation, or systems integration

Proven track record of building and deploying automation solutions in business environments

Experience working in fast-paced, agile environments

Technical Skills

Experience with automation platforms : Zapier, n8n, Make (formerly Integromat)

Hands-on experience implementing commercial AI solutions (ChatGPT API, Claude API, Google AI, etc.)

Proficiency with GoHighLevel automation, workflows, and funnel optimization (or strong ability to learn quickly)

API integration expertise - REST APIs, webhooks, and custom integration development

Programming skills in Python, JavaScript, or similar languages for custom solutions

Understanding of business systems : CRM, email marketing, e-commerce, project management tools

Experience with no-code / low-code platforms and workflow builders

Knowledge of data transformation and mapping between different platforms

Core Competencies

Systems thinking - You understand how different business processes connect and affect each other

Problem-solving mindset - You love finding creative ways to connect systems and automate processes

Self-starter - You take ownership and drive automation projects forward independently

Strong communicator - You can explain technical workflows to non-technical team members

Business-focused - You understand how to translate automation into measurable business value

Detail-oriented - You build reliable, error-resistant automation workflows

Adaptable - You're comfortable learning new platforms and tools as business needs evolve

Preferred Qualifications

Nice to Have (but not required) :

Advanced experience or certifications in Zapier, HubSpot, Salesforce, or other major platforms

Experience with GoHighLevel advanced features : custom fields, advanced triggers, API usage

Knowledge of prompt engineering and AI optimization techniques

Experience with e-commerce integrations : Shopify, WooCommerce, payment processors

Familiarity with database management and SQL for complex data operations

Background in business process optimization and workflow design

Experience with customer journey mapping and marketing automation

Knowledge of data privacy regulations and secure integration practices

Experience building chatbots and conversational AI solutions

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring

ZR_28027_JOB

Requirements

Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB