MIS Manager

MIS Manager

Department : Information Technology / Data Management

Reports To : SVP Operations

Location : Alabang (On-site), Muntinlupa City, Metro Manila, Philippines

About Pinnacle Intelligence Philippines Inc.

Pinnacle Intelligence Philippines Inc. is at the forefront of transforming the automotive retail industry. We provide AI-powered, sustainable, and scalable digital solutions that engage customers, accelerate sales growth, and elevate the auto retail value chain. Our mission is to revolutionize the automotive retail industry through intelligent technology, unlocking dealerships' full potential and setting new standards of efficiency, profitability, and market leadership. We are dedicated to powering the future of auto retail with AI, Data, and Automation, driven by intelligence at every turn.

Position Summary

The MIS Manager (Management Information Systems Manager) is a pivotal middle management role responsible for the design, integrity, and delivery of all operational and executive reporting across the organization. This role oversees the company's data infrastructure, ensuring that all datafrom CRM, WFM, and telephony systemsis accurate, secure, and readily available. The MIS Manager is key to ensuring that every strategic decision is supported by reliable facts, embodying the core principle that "The Data Steers Us."

Key Responsibilities

• Data Infrastructure & Integrity : Own the maintenance, security, and integrity of all operational databases and reporting systems. Ensure high data quality and reliability across all platforms used for performance management.
• Reporting & Dashboard Development : Lead the design and development of automated, executive-level dashboards and regular operational reports (e.g., using Microsoft Power BI) that provide actionable insights into BDC performance, client health, and organizational efficiency.
• Team Leadership & Mentorship : Manage, mentor, and coach a team of MIS / Reporting Analysts, ensuring their technical development and the consistency and accuracy of their outputs.
• Security & Compliance : Establish and enforce data security protocols and governance policies to ensure compliance with client agreements and internal company standards regarding proprietary and confidential information.
• System Integration & Process : Collaborate with the IT and Operations teams to seamlessly integrate data from new systems (CRM, DMS, Telephony) into the core data warehouse. Optimize reporting processes to reduce latency and improve delivery speed.
• Strategic Analysis : Proactively analyze data trends to identify bottlenecks, root causes of operational defects, and opportunities for process improvement, supporting the continuous drive to Accelerate with Precision .

Skills & Qualifications

Why Join Pinnacle Intelligence?

This is a strategic, high-impact role where data is truly valued. As the MIS Manager, you won't just report numbers; you will be the architect of our intelligence, directly influencing executive decisions and shaping the future direction of the company. Join us and leverage cutting-edge tools to drive performance and help us continue to Shift into High Gear by making data our most powerful asset.