Client Consulting Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Specific Responsibilities include :

• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients for future engagements.
• Participate with Visa internal teams in regular strategic & planning discussions.
• Address client inquiries and serve as the main contact point for clients and internal questions.
• Manage multiple priorities across various workstreams and projects simultaneously.
• Transform problem statements into proposals with guidance from leadership.
• Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business.
• Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources.
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities.
• Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others.

Qualifications

We are looking to hire the ideal candidate who has strong consulting experience and will be curious about the payments industry and keen to work alongside an experienced payments team. You will be client-driven - you are comfortable managing a project end-to-end, and you relish the opportunity to work closely with clients to influence their future performance.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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