Customer Service Representative - Logistics

Responsibilities :

Handle customer requests through calls, chat, email, or tickets, and provide accurate solutions based on SOP.

Resolve issues within authority or escalate to the right team if needed.

Keep records of customer interactions and update accounts / documents

Qualifications :

1. At least 1 year of experience in customer service (BPO experience preferred).

2. Excellent English Communication Skills : Fluent in both spoken and written English

3. Strong multitasking, prioritization, and time management skills.

Work Setup :

Willing to work in McKinley, Taguig City (office-based)

Full time position, Night Shift (Shift Schedule)

Flexibility to work various shifts, including evenings, weekends, and holidays.

Can Start ASAP