Relationship Manager

We are hiring a Relationship Manager to lead client engagement, drive account growth, and ensure smooth coordination between clients and internal teams. The ideal candidate will have a consultative approach, strong communication skills, and a solid background in marketing or creative services. You’ll manage key accounts, identify upselling opportunities, and help deliver successful project outcomes.

Key Responsibilities :

• Build and maintain strong, strategic client relationships
• Act as the primary liaison between clients and internal teams
• Develop account plans, monitor performance, and present insights
• Proactively manage issues and ensure high client satisfaction
• Identify and pitch upsell / cross-sell opportunities aligned with client needs
• Collaborate on project timelines using tools like ClickUp and Instagantt
• Lead client meetings, presentations, and feedback sessions
• Stay updated on industry trends and marketing best practices

Requirements

Qualifications :