Customer Service Representative

Company Profile : BPO outsourcing service company that provides a variety of staffing solutions. The company offers services such as contact centers, outsourcing, support services, IT, and technological services. It has been serving numerous clients for over 7 years.

Position : Customers Service Representative

Work Location : Eastwood Quezon City

Work Schedule : Shifting Schedule

Salary : Php 19,000 - Php 21,000

Work Set Up : Work on site

✨Government mandated benefits

✨HMO

✨13th month pay

✨Leaves credits

✨Life insurance

JOB REQUIREMENTS :

✨At least High School Diploma / Fresh graduate is welcome

✨Minimum 1 year Customer Service Experience

✨Experience in Inbound Sales, Order Taking and Retention

✨Amenable to work onsite in Eastwood, Quezon City

✨Amenable to work in shifting schedule

✨Available to start ASAP

JOB RESPONSIBILITIES :

✨Ensure customer satisfaction and provide professional customer support.

✨Acknowledging and resolving customer complaints.

✨Communicating with customers through various channels.

✨Responding promptly to customer inquiries.

✨Maintaining a positive, empathetic, and professional attitude toward customers at all times.

RECRUITMENT PROCESS : (ONLINE OR FACE TO FACE)

✨Initial Interview

✨Final Interview

✨Job Offer