Customer Support Agent

Job Summary :

We are looking for a friendly and reliable Customer Support Agent to assist customers via phone, email, or chat. You will provide accurate information, resolve issues, and ensure a positive customer experience.

Responsibilities :

Handle inbound customer inquiries via phone, email, or chat

Resolve complaints and provide solutions promptly

Document customer interactions accurately

Meet performance metrics and quality standards

Qualifications :

18 years old or above

Good English communication skills (verbal and written)

High school diploma or higher

Prior customer service experience is a plus

Flexible to work assigned shifts (Day / Night)

Benefits :

Competitive salary + incentives

HMO / Health coverage

Training and career growth opportunities

Night differential (if applicable)