Job Description
This is a remote position.
Job Highlights :
Client Time zone : PST / PDT (California-based)
Step into a pivotal role where you'll be the essential link between field operations and customer satisfaction during after-hours periods. As a Logistics Dispatcher, you'll leverage your dispatcher and customer service expertise to maintain operational excellence when the main team is offline. This position offers the perfect blend of logistics coordination and customer relationship management, allowing you to utilize specialized software systems while building meaningful connections with both drivers and customers. You'll handle low-volume support operations with the autonomy to problem-solve and ensure seamless service delivery, making you an indispensable part of the company's commitment to round-the-clock operational support.
Responsibilities
Requirements
Benefits
Independent Contractor Perks :
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
ZR_28244_JOB
Requirements
Requirements Proven experience as a dispatcher in the US logistics or transportation industry Strong background in customer support with excellent communication skills Proficiency with logistics software, tracking systems, and CRM platforms Outstanding written and verbal communication abilities Demonstrated ability to work independently during after-hours shifts Experience managing multiple communication channels and priorities simultaneously Comfort with learning and adapting to new software systems and processes Strong problem-solving skills with attention to detail and accuracy
Dispatcher • Metro Manila, 00, ph