Customer Service Representative ( Virtual Process )
ConcentrixCebu City, Cebu, Philippines2 days ago
Job description
Listen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary.
So what skills should a great customer service representative have according to data : ...
Persuasive Speaking Skills. ...
Empathy. ...
Adaptability. ...
Ability to Use Positive Language. ...
Clear Communication Skills. ...
Self-Control. ...
Taking Responsibility.
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Customer Service Representative • Cebu City, Cebu, Philippines
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