Customer Service Representative (ZR_28359_JOB)

Job Description

This is a remote position.

Schedule :   Monday to Friday, 9 am to 4 pm | Texas (Central Time)

Paid hours per week : 35 Hours

Responsibilities :

• Fax medical orders and documentation to doctors and healthcare providers
• Enter client information and data into the company’s management system
• Conduct follow-up phone calls to doctors’ offices to confirm receipt of faxed orders
• Ensure Medicare documentation is properly submitted and processed for reimbursement
• Provide phone support and communication with clients as needed
• Assist with billing tasks using the company’s Access billing platform
• Maintain accurate records and follow up on outstanding documentation
• Support general administrative tasks to ensure smooth daily operations

Requirements

Benefits

Independent Contractor Perks

ZR_28359_JOB

Requirements

Excellent English communication skills (both written and verbal) Strong phone communication abilities and professional phone manner Reliable high-speed internet connection for remote work Eagerness to learn and adapt to new processes and systems Attention to detail for handling medical documentation and billing Ability to work independently while following detailed training protocols Basic computer skills and ability to learn new software platforms