Customer Service Representative

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire a Customer Service Representative to join our growing company.

Job Responsibilities :

• Respond to customers' requests and provide the best customer service via phone and email
• Strong familiarity with the internet and MS Office applications
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate and valid information
• Keep records of customer complaints and follow up to ensure complete resolution
• Take the extra mile to engage with clients

Job Requirements :

Why work with Swak BPO Corp.?