Customer Service Representative

Job Description

This is a remote position.

Schedule :

• Monday to Friday, 9am to 6pm Hawaii with an hour unpaid break (40 h / week).
• Coming January 1st, the schedule will shift to evening shift and weekends (still full time 40h / week).
• Client Timezone :  Honolulu, HI

Scope :

Responsibilities :

Requirements

Benefits

Independent Contractor Perks :

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_29551_JOB

Requirements

At least 3 years of recent customer service experience Experience working with property owners and with emotionally sensitive customers Excellent typing skills and written communication abilities Basic business acumen for formatting professional notices and communications Strong ability to handle stressed or emotional customers with empathy and professionalism situations Proficiency with web-based software systems and portals