Sales Support Associate

About the Role

We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions.

You will be joining a fast-growing online division, who will be responsible for providing post-sales support to new and existing customers, as well as managing orders by liaising with all internal stakeholders.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on :

Liaise with customers on live chat and inbound calls for pre-sales enquiries, including the recommendation of products, providing quotations, and taking orders

Maintain a strong and positive relationship with all customers, and ensure swift fulfillment of all customer needs

Provide assistance to senior project managers for the preparation, compilation and presentation of larger commercial fit-out projects

What we're looking for :

Open to fresh graduates or candidates with experience in a fast-paced sales / customer service environment

Experience with CRM platforms such as Shopify

Experience in the Microsoft Office Suite including Intermediate Microsoft Word & Excel skills

Experience working with international clients is a plus!

Accuracy and attention to detail essential

Excellent verbal and written communication skills

Ability to work both independently and as part of a highly productive team

Job Type : Full-time, Day Shift

Work Setup : Hybrid - 2nd Floor, Vicente Madrigal Building - 6793 Ayala Avenue, Makati City