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Water Support Specialist

Dempsey Resources Management IncBaybay Site, Cebu, PH

30+ days ago

Job description

RESPONSIBILITIES :

Responsible for the documentation and processing of orders in the US warehouse and

monitoring their status.

Liaises with Customer Service and other departments to resolve order concerns.

Performs projects such as pre-processing, purchasing shipping of items, and changing package

sizes.

Files and reconciles FBA lost / damage reimbursement claims.

Processes returns and refunds.

Monitors and tracks orders.

Updates warehouse-related trackers and spreadsheets.

Creates, modifies, troubleshoots, and updates robots used in the warehouse.

Performs other related tasks as assigned by the Manager.

QUALIFICATIONS :

Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage

Good at data entry and data analysis

At least 1 year of experience in analyzing data or generating reports using MS Excel

Confident in speaking American English and good at writing emails

Ability to multitask

Good knowledge of how to use the computer and navigate the internet

Great contributor even on matters outside his / her scope

Detail-oriented and highly organized

Willing to work on-site at night shifts

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Support Specialist • Baybay Site, Cebu, PH

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