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Process Excellence Manager (CoE)
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines30+ days ago
Job type
- Quick Apply
Job descriptionHMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts
Job Title : CS - Center of Excellence Manager
Work Set-up : On-site in BGC Taguig
Schedule : Shifting schedules
Role Requirements :
- Bachelor's Degree
- At least 5 years of leadership experience in BPO handling customer service operations.
- Process improvement and process framework creation.
- Experience in creating process definitions or frameworks for coaching, training, reporting, governance, and workforce management.
- Advanced proficiency in Excel and PowerPoint
- Amenable to work in shifting schedules
- Amenable to work ONSITE in BGC Taguig
- Available to start ASAP
Benefits :
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Manager • Taguig, Metro Manila, Philippines
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