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Process Trainer (MOA Pasay) | Onsite

Process Trainer (MOA Pasay) | Onsite

TASQ Staffing SolutionsPasay City, Metro Manila, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

Work Setup : 100% Onsite (MOA Pasay)

Work Schedule : Graveyard shift

Responsibilities :

  • 2 years Process Trainer experience
  • Excellent communication skills
  • 2 years in college w / o back subjects

Qualifications :

  • Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents
  • Monitors and completes daily attendance tracking during the entire process training until nesting
  • Formulates effective activities, exercises or assessments for learning improvement
  • Monitors and evaluates operations, programs, processes and / or practices for quality and effectiveness; make recommendations for improvement
  • Ensure compliance to client and organizational policies and procedures
  • Maintains consistent and professional communications skills with supervisor, manager, operations management, peers and trainees / agents
  • Deliberate to identify new hires needs in training and nesting
  • Create a job alert for this search

    Trainer • Pasay City, Metro Manila, Philippines

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