Delivery Team Administrator

Job Title : Delivery Team Administrator

Employment Type : Full-Time

Work Setup : Office-Based

About the Role :

We are seeking a highly organized and detail-oriented Delivery Team Administrator to join our growing team. The ideal candidate will have 2-3 years of relevant experience in administrative support, travel coordination, logistics, or a related field. You will play a key role in ensuring smooth and timely delivery of client bookings by managing itineraries, supplier coordination, and internal documentation.

Key Responsibilities :

Develop and maintain knowledge of assigned products or destinations

Respond to email inquiries in a timely and professional manner

Manage documentation and records relevant to trip delivery

Oversee the delivery of client bookings to ensure deadlines are met

Create and manage itineraries through our internal App platform

Maintain accurate databases and internal systems

Implement updates to itineraries and logistics as needed

Update product costing when requested

Support team members with product knowledge

Perform general administrative duties as required

Liaise with suppliers and maintain supplier relationships

Build and sustain strong relationships with clients

Additional Duties :

Assist with updating website information as needed

Support Destination Consultants in processing bookings when required

Qualifications :

• 2 -3 years of relevant experience in administration, travel coordination, logistics, or similar

Strong communication and organizational skills

High attention to detail and ability to multitask

Experience with itinerary or booking platforms is a plus

Proficient in Microsoft Office and database systems

A team player with a proactive, can-do attitude