SM Cyberwest is hiring for Customer Service Job | ₱25K / month + Bonus |Apply now!

🌟 We're Hiring : Customer Service Representative! 🌟

SM Cyberwest is looking for a dedicated and enthusiastic Customer Service Representative to join our dynamic team in Quezon City. The ideal candidate will be passionate about delivering exceptional customer experiences and possess strong problem-solving skills to assist our valued clients effectively.

📍 Location : Quezon City, Philippines

⏰ Work Mode : Work From Office

💼 Role : Customer Service Representative

What You'll Do :

🎯 Respond promptly to customer inquiries via phone, email, and chat.

📊 Resolve customer complaints and issues with empathy and professionalism.

🤝 Build rapport with customers to enhance satisfaction and loyalty.

📈 Maintain accurate records of customer interactions in our CRM system.

💡 Collaborate with team members to improve service processes and workflows.

🌟 Provide feedback on product improvements based on customer insights.

🛠️ Assist in training new team members on best practices in customer service.

What We’re Looking For :

✅ Excellent verbal and written communication skills in English.

✅ Strong interpersonal skills with a customer-centric approach.

✅ Ability to handle stressful situations calmly and effectively.

✅ Previous experience in customer service or related field is a plus.

✅ Proficiency in using computer systems and software applications.

✅ A positive attitude, flexibility, and willingness to learn are essential!

Ready to make an impact? 🚀 Apply now for a chance to be part of our growing family!