eCommerce Consulting Manager - Strategy & Enablement

Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.

Practice : Customer, Industry Consulting I

Areas of Work : e-Commerce, e-Commerce platforms, Digital Commerce

Level : Manager

Location : Manila

Years of Exp : 8+ years

Explore an exciting career at Accenture. Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front‑end business metrics in a positive manner.

Key responsibilities include :

• Act as a trusted advisor to banking clients by bringing deep knowledge of commerce strategy, customer experience trends, and industry‑specific business models.
• Shape and define future‑state commerce processes in partnership with business leaders—aligning digital channels, products, and services with customer needs and banking regulations.
• Bridge strategy and execution by translating business objectives into actionable requirements and enablement plans that technology, product, and operations teams can deliver against.
• Apply best practices and insights from leading commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud, Adobe Commerce) to advise clients—not only on features but on how they can enable revenue growth, ecosystem integration, and customer engagement in financial services.
• Engage proactively with stakeholders to identify key metrics, define success measures, and recommend strategies that improve digital sales, onboarding, and service adoption.
• Facilitate collaboration across business, technology, and testing teams, ensuring alignment between strategic objectives and technical solutions.
• Deliver demos and proof‑of‑concepts to illustrate how commerce capabilities can drive banking use cases (e.g., digital product bundles, subscription models, omnichannel engagement).
• Bring forward thought leadership and POVs on emerging commerce strategies, technologies, and operating models that can broaden and future‑prove the client’s approach.
• Develop and mentor a team of commerce professionals, building deep expertise in financial services commerce while fostering a client‑centric, innovation‑driven culture.

Your experience counts!

What’s in it for you?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

In Accenture Strategy & Consulting, we work with clients to shape their future. Drawing from years of leading business‑driven and tech‑enabled transformation at scale, we are a recognized leader in driving change and innovation, serving clients in 120+ countries. Working in partnership with over 200 of the world’s leading ecosystem partners, we can re‑tool traditional ways of working to enable new enterprise‑wide intelligence and adaptability. Start your journey with us and be part of our global network of world‑class Strategy and Management Consulting talent today. To learn more about S&C, visit accenture.com / strategyandconsultingph.

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