Travel Account Hiring - 1 Year BPO Experience Required (Taguig)

WE’RE HIRING | Travel Account

Location : Taguig BGC

Address : 12th Floor, Philplans Corporate Center, Fort Bonifacio, Taguig City

Work Arrangement : Onsite

Application Process : Onsite

Start Date : November Class

Educational Attainment : High School Graduate or Higher

Qualifications :

With at least 12 months of BPO experience

Good communication skills (English)

Amenable to work onsite

Willing to work on shifting schedules, weekends, and holidays

Computer literate and able to navigate multiple systems efficiently

Customer-focused with a positive and professional attitude

Job Requirements & Responsibilities :

Assist customers with travel-related inquiries such as flight bookings, hotel accommodations, and itinerary changes

Provide accurate information regarding travel policies, schedules, and pricing

Handle billing concerns, refunds, and travel modifications in a professional manner

Ensure excellent customer experience through effective communication and problem-solving

Maintain and update customer records in the database

Meet performance metrics including quality, attendance, and customer satisfaction

Stay informed about the latest travel trends, policies, and airline guidelines

Salary Package : Up to ₱32,000 + ₱50,000 Retention Incentives + Night Differential + Performance Incentives

Perks and Benefits :

HMO (Health Card) upon regularization

Paid Training

Performance Incentives and Monthly Bonuses

Career Growth Opportunities

Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)

Fun and Supportive Work Environment

Remarks :

Are you passionate about travel and customer service? Join our Travel Account team in Taguig BGC and help customers create seamless travel experiences. Limited slots are available for the November class—apply now and start your journey with us.