IT and Documentation Specialist - Work from home

Join a leading Australian architecture and design firm as an IT and Documentation Specialist , where you’ll take ownership of developing and maintaining clear, compliant, and visually engaging documentation across IT, design, and project workflows. This role is ideal for a detail-oriented professional who enjoys translating complex concepts into accessible materials and collaborating across multidisciplinary teams.

• Develop, maintain, and manage documentation for IT processes, workflows, compliance, and project templates.
• Ensure all materials meet Australian Standards, building codes, and internal quality guidelines.
• Maintain a central documentation library with proper version control and accessibility.
• Create visual aids (flowcharts, diagrams, infographics) to simplify complex processes.
• Support onboarding and training with clear guides, manuals, and reference materials.
• Collaborate across design, IT, and compliance teams to standardise formats and ensure consistency.
• Assist in preparing documentation for tenders, compliance, and client deliverables.

Requirements

Full position description can be seen here : https : / / honeysuckle-germanium-d49.notion.site / IT-and-Documentation-Specialist-28461d56b27380048085d22631d082a3?source=copy_link

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity :

We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Get the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.

We offer a people-first culture where you're valued, not just counted.

To learn more about us visit our socials :

Website : https : / / twoconnect.com.au /

Careers : https : / / apply.workable.com / twoconnect-careers /

LinkedIn : https : / / linkedin.com / company / twoconnectau

Facebook : https : / / www.facebook.com / 2woconnect /

Instagram : https : / / www.instagram.com / twoconnect_ /