Dealer Coordinator

Qualifications

Gender Preference : Male / Female

Minimum Experience : With or without experience

Educational Attainment : High School, Senior High School Graduate, Vocational, or College Undergraduate / Graduate

Age Requirements : 20–35 years old

Preference : Experience in the 2W industry or a background in sales is preferred. Being tech-savvy, especially in using mobile phones, is an advantage.

Employment Gap Requirement : Candidates must not be former employees of any partner dealers.

Special Requirements :

Must own a motorcycle and possess a valid driver's license.

Willing to undergo a 3-day virtual training and evaluation period to assess suitability for the role.

Must have the following pre-employment documents ready :

NBI Clearance

Medical Certificate (Fit to Work)

Diploma

TOR / Form 137

Certificate of Completion (COC) or Certificate of Employment (COE)

Candidates may avail of the MotorsikLOAN (motorcycle loan) after completing at least six months with the company.

Job Description

Assist walk-in and scheduled potential applicants.

Ensure that assigned sales targets are met.

Conduct field credit investigations and provide results within prescribed standards.

Monitor the first three installment payments of customers.

Encourage customers to settle delayed payments through SMS, calls, or courtesy visits.

Conduct customer KYC, authenticate valid IDs, verify signatures, and facilitate contract signing and briefing during MotorsikLOAN release.

Ensure the complete submission of loan and dealer documents for booking within the day or, at the latest, the following day, free of deficiencies.

Submit loan folders (loan and dealer documents) on time for safekeeping, arranged according to set standards, to the SBF Head Office or SMU after booking.

Provide dealers with updates on the status of loan applications endorsed to SBF.

Conduct customer briefings during unit release and loan document signing.

Build and maintain good business relationships with assigned dealers.

Deliver quality service to relevant parties :

Customers – Assist with their 2W applications and loan-related inquiries.

Dealer Partners – Provide updates on the status of endorsed MotorsikLOAN applications.