Data Analyst - Full Time (Remote) PHILIPPINES ONLY

About us

Job Description :

The Data Analyst will provide actionable insights by extracting, analyzing, and visualizing data to support operational and strategic decisions across the organization. This role requires expertise in SQL, reporting platforms (e.g., Tableau, Power BI), and Excel, with a focus on creating business dashboards for non-manufacturing environments like health insurance. The ideal candidate is comfortable with manual reporting tasks and thrives in a data-driven, compliance-focused setting.

Job Responsibilities

• Extract and clean data from company systems (e.g., CRM, claims database) using SQL and other tools.
• Analyze data to identify trends (e.g., claim denial rates, sales conversion rates, customer churn).
• Build and maintain interactive dashboards using Tableau, Power BI, or similar platforms for departments like Sales, Call Center, Claims, and leadership.
• Support Process Engineer and CX Specialist with data for process optimization and CX initiatives.
• Prepare ad-hoc and recurring reports, including manual reporting when needed.
• Ensure data accuracy and compliance with health insurance regulations (e.g., HIPAA).
• Present insights to leadership and cross-functional teams to drive data-informed decisions.

Requirements

Additional Requirements

Benefits