Fitment Technician Manager

Job Summary :

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Head of Operations to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility :

• Demonstrate leadership skills in leading a team of fitters namely junior fitters, fitters and senior fitter who are responsible for executing all fitments within the country
• Provide necessary guidance and support to each fitter whenever required
• Communicate effectively with the scheduler and assist in the assignment of Fitters to each job based on their competency
• Ensure fitment duration are kept within schedule by the respective fitters
• Ensure quality of fitments are maintained by all fitters
• Perform relevant on the job coaching function for new and existing fitters
• Ensure the competency of all fitters by conducting regular review
• Maintain professional image on individual & operational cleanliness while performing the allocated task at designated location by the fitment team
• Conduct detailed investigation on fitment issue pertaining to customers complaint and record all findings & provide resolution to the operation manager
• Prepare and present all fitment related matters during each operation meeting
• Adhere to prescribe Cartracks business practices, policies and standards
• Provide overseas onsite support to other Cartrack office in other countries
• Deploy fitters schedules according and minimize of costs to Company
• Manage fitter accordingly on the right competency training according to companys standard operations procedures.
• Provide good service to customers
• Ensure production / service milestone is met
• Read mechanical drawings, bills of material and route sheets
• Provide administrator support in terms of quality and system maintained functionally
• Manage operational aspects of new and old projects (ensuring execution of product on time, mechanical / warranty repairs, attend site meetings, update crm record on company drive.
• Familiar with AC and DC Control circuits and fault findings
• Provide weekly and monthly reports for fitments.
• Read and use inside micrometers.
• Fit taper keys, typically into coupling

Requirements :