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Trainer - Banking and Finance Account (Clark) | Onsite | ForPooling

Trainer - Banking and Finance Account (Clark) | Onsite | ForPooling

TASQ Staffing SolutionsAngeles City, Pampanga, Philippines
30+ days ago
Job description

Requirements :

  • Graduate of any 4-year course.
  • Experience in managing a team or being an individual contributor.
  • At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO / shared services industry.
  • Preferably with background or knowledge in Banking and Financial.
  • Excellent oral and written communication.
  • Good problem-solving skills and ability to multitask.
  • Amenable to work in shifting / nightshift schedule in Clark .
  • Amenable to work onsite

Responsibilities :

1. Training Needs Analysis :

  • Ability to identify training needs accurately.
  • Ability to extend follow- up support on the floor to sustain learning and improve performance.
  • 2. Curriculum and Course Design :

  • Demonstrates end to end understanding of course design methodologies.
  • 3. Content Development :

  • Demonstrates end to end understanding of content development and maintains appropriate methodology.
  • 4. Course Delivery :

  • Possesses effective delivery / training techniques and methods.
  • 5. Research Methodology :

  • Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.
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    Trainer • Angeles City, Pampanga, Philippines

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