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Manager, Business Continuity Management

Manager, Business Continuity Management

Manulife FinancialQuezon City, Metro Manila, Philippines
30+ days ago
Job description

Manulife is looking for a Manager of Business Continuity Management , responsible for performing all Business Continuity Management (BCM) activities, which includes involvement in the full BCM lifecycle. This role reports locally to the Director, Business Continuity and Operational Risk Management, MBPS.

Position Responsibilities :

  • Lead and manage all Business Continuity Management (BCM) program activities, ensuring compliance with global policies and local regulations.
  • Conduct Business Impact Analyses (BIA) and develop Business Continuity Plans (BCP) to align recovery objectives with business needs.
  • Provide guidance and expertise to stakeholders, ensuring effective implementation of BCM strategies and practices.
  • Plan, facilitate, and document results of BC tests and exercises, updating BCPs as necessary.
  • Maintain and monitor BCM data, dashboards, and KPIs, and provide 24 / 7 on-call support during incidents.

Required Qualifications :

  • 7+ years of experience in Business Continuity Management, with certification from CBCI or CBCP preferred.
  • Proficient in BCM software and Emergency Notification Systems, with industry knowledge in BPO, BPM, or related fields.
  • Strong project management skills and ability to work flexible shifts.
  • Excellent organizational, interpersonal, and communication skills.
  • Competency in Office 365 applications.
  • About Manulife and John Hancock

    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

    Manulife is an Equal Opportunity Employer

    At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

    To request a reasonable accommodation in the application process, contact

    Working Arrangement

    Hybrid

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    Manager Management • Quezon City, Metro Manila, Philippines

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