IT Technical Support

Core Responsibilities :

• Diagnosing technical issues : Identifying software bugs, hardware malfunctions, and network

failures.

remote access tools.

hardware and software systems to ensure they work correctly.

resolve basic hardware or software issues.

applications on user devices to ensure optimal system performance.

responsibilities, including backup and disaster recovery.

to ensure smooth operations.

prevent downtime.

technical issues.

effectively.

Required Skills and Qualifications :

models), network infrastructure, and hardware components

and support

configuration and security