Healthcare Accounts Receivable Specialist (End-to-End AR Process)
EastvantagePasig, Metro Manila, PH17 hours ago
Job descriptionInvestigate billing discrepancies, credits, and adjustments; coordinate with RCM Operations / Client Success / Revenue Ops as needed. Keep a clean audit trail (P.O.s, contracts, rate tables, approvals) supporting each balance. Maintain accurate A / R aging, notes, and next-action dates. Provide weekly cash collections updates and forecast by account. Track outreach productivity (meaningful touches / day), promise-to-pay kept rate, and dispute cycle time. 2+ years in B2B collections, accounts receivable, or accounting. Fluent English—clear phone presence and concise, persuasive email writing. Working knowledge of A / R principles (invoicing, credits / adjustments, cash app, aging). Proficiency with spreadsheets (lookups, pivots) and an A / R / ERP system plus a CRM or ticketing tool. Intermediate spreadsheet proficiency including advanced formulae and chart creation capabilities beyond basic lookups and pivots. Organized, persistent, and comfortable holding firm timelines while remaining customer centric. Familiarity with payment processors (ACH / CC), dunning automation, and portals. Experience with systems like NetSuite / Intacct / QuickBooks, and a CRM (e.g., HubSpot / Salesforce). Healthcare industry experience is required for these accounts receivable role.
🌟 We're Hiring : Healthcare Accounts Receivable Specialist! 🌟
Role Summary :
Own the collection of provider fees (service / platform / RCM fees) from provider's clients. You'll manage an A / R portfolio, drive proactive outreach via email and phone, resolve billing issues, set up payment methods and plans, and keep impeccable records—reducing DSO and past-due balances while providing a professional, brand-positive experience.
📍 Location : Pasig, Philippines
⏰ Work Mode : Work From Office
💼 Role : Healthcare Accounts Receivable Specialist (End-to-End AR Process)
📌 What You'll Do :
Collections & outreach :
- Work a daily queue of past-due accounts; execute a consistent email and call cadence.
- Negotiate commitments and payment plans; follow up on promises-to-pay and failed / expired payment methods.
- Document every touchpoint, commitment, and dispute in the A / R system / CRM with clear next steps.
- Escalate when needed (e.g., dispute aging, non-responsive accounts) per policy.
Issue resolution & cross-functional
Reporting & KPIs
✅ What We’re Looking For :
Ready to make an impact? 🚀 Apply now and let’s grow together!
#accountsreceivable #AR #accountsreceivablespecialist #fullcycleaccountsreceivable #collections #healthcareARspecialist #paymentposting #billing #claims #quickbooks #salesforce #hubspot
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Account Specialist • Pasig, Metro Manila, PH
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