Front Desk Receptionist / Concierge Representative in a Mall

JOB QUALIFICATIONS

Bachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent)

Experience or OJT in the front desk office

Personable and projects a professional image

Mature, Highly trainable, Well- mannered

Excellent communication and interpersonal skills

Can start anytime

Fresh Graduates are WELCOME to APPLY

WILLING TO BE DEPLOYED IN Ayala Malls Marquee

JOB DESCRIPTION

Interacts with a company's customers to provide them with information to address inquiries regarding products and services

To deal with and help resolve any customer complaints.

Reports directly to the Manager and assist in clerical tasks.

Attend to customer queries, provide information and resolves customer complaints.

Maintain the Customer Call monitoring Log and coordinate status of each item to all concerned person-in-charge.

In charge of events inquiry and reservations by processing reservations for social hall, function and other activities.