Customer Service Representative (After-Sales Support)

We are a leading global eCommerce company with a strong presence across the US, Canada, and Europe, and offices in major cities worldwide. We’re looking for passionate Customer Service Representatives who are excellent communicators and natural problem-solvers. You'll be joining us as a full-time, in-house team member. Whether you're a recent graduate or still completing your studies, if you're responsible and enjoy helping others, we want to hear from you!

What You'll Do :

Talk to customers via calls, email, or chat—before and after the sale

Assist with promotions like cashback and loyalty programs

Follow up with leads and keep relationships strong

Spot opportunities to upsell and cross-sell—and make it look easy

Track your progress and hit your performance goals

Collaborate with a team that supports, celebrates, and grows together

What We're Looking For :

eCommerce Customer service or Sales-related is a plus!

A go-getter attitude with strong communication skills

Organized, coachable, and goal-oriented

No social media experience needed—just real customer connection!

Why Join Us?

Competitive salary package

HMO Benefits after regularization

Complete government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th Month Pay, etc.)

Performance based incentives

Incentive trips for top performers. Work hard and explore the world!

Join a fun, high-performing, and multilingual team

Opportunities to learn and grow through cross-training and upskilling

Recognition and rewards for your outstanding performance

Work on exciting campaigns supporting global brands

If you love people, persuasion, and performance, this job is made for you. Apply now and help us bring great service and smart solutions to customers every day!