Back office - CSR - Non voice Agent

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

Responsibilities :

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits :

THIS IS FOR AN ONSITE WORK SET UP ONLY